Retail Associate

Retail AssociateThe Retail Associate provides guidance and education to each patient with cannabis needs. They are responsible for providing customer care with empathy, compassion and professionalism. For living our vision, mission and values always, and ensuring customers receive the correct medicinal product that best benefits their needs.We are seeking a highly motivated and energetic Full Time Retail Associate, who shares our passion to provide quality medicine and excellent patient care to patients and who support the Company’s core values and culture. The Retail Associate works closely and collaboratively with the dispensing facility leadership and reports to the Store Manager and Lead Associates.Major Areas of Responsibility include:Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in company databases for future referenceConfirms patient purchase limits prior to admission into the consultation area and dispensaryProvide exceptional Customer Care by promoting and maintaining positive customer relationsRespond to calls or emails from customers requesting product, training, and general informationManagement of patient records through the use of state and company databaseMaintenance and update of databases as neededFulfillment of customer ordersResponsible for the sales and promotion of all productsBuild and maintain a high level of integrity and trust for specific productsMinimum Qualifications (Skills, Knowledge & Abilities):1-3 years of experience in a retail operation, point of sales systems and use of Microsoft office programsMust be passionate about handling all aspects of a retail operation, compliance and inventory controlExcellent and effective consulting skillsExceptional interpersonal skills, including listeningExcellent written and verbal communication in EnglishAbility to detail and able to consistently follow up instructions as outlinedAbility to organize and prioritize workMED badge requiredFLSA status: Non-ExemptTravel %: 0Additional Abilities Required:While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.About The Cannabist Company (DBA The Green Solution):The Cannabist Company, formerly known as Columbia Care, is one of the most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 12 U.S. jurisdictions. The Company operates 81 facilities including 64 dispensaries and 17 cultivation and manufacturing facilities, including those under development. Columbia Care, now The Cannabist Company, is one of the original multi-state providers of cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets. In 2021, the Company launched Cannabist, its retail brand, creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower, edibles, oils and tablets, and manufactures popular brands including dreamt, Seed & Strain, Triple Seven, Hedy, gLeaf, Classix, Press, and Amber. For more information, please visit Cannabist Company provides full-time employees with an excellent benefits and compensation package including but not limited to competitive wages, paid holidays, vacation and sick time, 401K with company match, multiple health plan choices, dental, vision, pet and life insurances, 100% paid short-term disability, optional long-term disability insurance and more!