Apprentice Heavy Equipment Service Technician

Apprenticeship Program

Ascendum Machinery, a leading Volvo Construction Equipment dealer, is offering an excellent opportunity for candidates looking to enter or progress in the Heavy Equipment field. No experience is required as we provide all training. Apprentices can be assigned to any of our 14 locations.

The U.S. Fair Labor Standards Act (FLSA) requires employers to classify their employees as being either exempt or non-exempt for the purpose of being paid overtime wages. The essential duties of this job are such that the employee is classified according to the FLSA as a Non-Exempt employee.

Ascendum makes recruitment, employment, promotional and all other People and Culture decisions without regard to race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related conditions, including, but not limited to, lactation), disability, hair texture or protective hairstyle, veteran status, uniformed service, genetic information, or any other class or characteristic protected by applicable law. This policy applies to all aspects of employment that include but are not limited to hiring, promotion, training, transfers, job assignments, terminations, recalls, wage and salary administration, and application of all Company policies, procedures, and benefits.

The program is a 3-year full-time commitment. All apprentices are assigned a mentor at their home branch. Classroom training is conducted at our Concord, NC branch. The program includes training in Air Conditioning, Electrical, Hydraulics, Mechanical, Rigging & Lifting, Safety, Team Building Skills, Technical Writing, Tools, and Volvo Training. Continued employment after the program completes at your home branch. Receive a MAC Toolbox with Tools (valued at $26,000) upon commencement of the program (3-year commitment required, see tooling agreement for details).

Responsibilities include the ability to follow direction and guidance from mentors, supervisors, and managers, complete all assigned training in the timeframe provided, complete assigned work with minimum re-work, ask questions and for clarification when needed to safely and successfully complete assigned work, properly and safely use Ascendum-owned tools and service equipment, order parts and materials through Ascendum Parts to complete work assignments, ensure all company safety requirements are followed at all times, complete all required paperwork and maintain records/photos/other materials as required, respond positively to other duties that may be assigned in the scope of the job.

Experience and/or Education: High School Diploma or GED. Computer Skills: The employee can use the equipment and software required to accomplish the responsibilities of this position. Knowledge of Microsoft products such as Word, Excel, and Outlook. Prior Military experience is a plus. Possess the ability to communicate with customers and co-workers in a positive and enthusiastic manner. Maintain an approachable and friendly demeanor. Aptitude for repairing, troubleshooting, and servicing equipment in changing environments. Customer orientation toward service and building relationships. Compatible with working branch hours and extended days as needed. Willing to travel to Concord, NC for classroom training portions of the program.

The position requires the ability to lift up to 75 pounds. The position requires the ability to work in varying outdoor environments with various terrain. Must possess the ability to safely drive a field service truck and pass DOT physical and MVR requirements.

Pay and benefits include competitive wages with career progression, medical, dental, and vision plans on the day of hire, company-paid life insurance, company-paid accidental death and dismemberment, company-paid short-term and long-term disability, supplemental life insurance, Accident Insurance, Critical Illness Insurance, flexible spending account or health savings account, 401k retirement savings with a generous match, paid time off and holidays, tool allowance, shoe allowance, and company-provided uniforms, relocation assistance (depending on location).