Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member Full Time • Santa Clarita, CA 401(k) matching Bonus based on performance Opportunity for advancement Position Overview State Farm Insurance Agent located in Santa Clarita is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home, and life insurance. Responsibilities Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each day. Benefits Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within the agency Qualifications Interest in marketing products and services based on customer needs. Excellent communication skills - written, verbal and listening. Organizational and self‑motivated. Detail oriented and proactive in problem solving. Dedicated to customer service. Able to learn computer functions and experienced with various computer applications, particularly Windows. Ability to work in a team environment and multi‑task. Provide timely and thorough activity reports to agent. Ability to effectively relate to a customer. Property and Casualty license (must be able to obtain). Life and Health license (must be able to obtain). Compensation: $45,000.00 - $65,000.00 per year State Farm agents are independent contractors who hire their own employees. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr Kirk Baker - Lifetime President's Club State Farm Agent