Registered Nurse Oncology Navigator| ENT Surgery| Full Time| Days
Credenza Health
Oncology Nurse Navigator
The Oncology Nurse Navigator (S-ONN) will interface with the multidisciplinary health care team to ensure care coordination occurs for the surgical oncology patient population across the care continuum by ensuring the delivery of needed care services and the removal of barriers to care, assisting patients in overcoming obstacles across the patient's care continuum as well as coping with their treatment and follow-up, and building therapeutic and trusting relationships with patients, families, and all caregivers. This position provides clinical functions as required for this patient population, and participates in optimizing patient care management and providing a patient care experience that is safe, timely, efficient, cost-effective, equitable and patient-centered.
Responsibilities include promoting a patient- and family-centered care environment for ethical decision making, advocating for patients to promote optimal care and outcomes, promoting autonomous decision making by patients, participating in the tracking of metrics and patient outcomes, serving as a liaison between this program and other areas of service that interact with this program and patients, working with marketing and outreach departments to educate referring physicians and the community on available services, appropriately tracking patients assigned to this Surgical Home Program including monitoring patient care scheduling and follow-up care, assessing educational barriers and needs of patients, families, caregivers, and providing education that best supports the understanding of the diagnosis and plan of care, providing care education to healthcare team members, working with designated physicians and other healthcare professionals to develop and maintain clinical protocols/care pathways, to include coordinating their entry into the electronic medical record (EMR), working closely with physicians and allied health professionals in all areas to coordinate, communicate and update, and facilitate all components of the patient's multidisciplinary plan of care, serving as the patient's central point of contact, ensuring the patient has timely access to psychosocial support, and facilitating appropriate referrals for patients, families, and caregivers, especially during periods of high emotional stress and anxiety, maintaining open communications with all health team members on behalf of the patient, and their significant others as designated by the patient, notifying providers to confirm patient exams ordered/required, obtaining prior exams/films/results, and ensuring tests, procedures and related consultations are scheduled and performed, collaborating with the cancer committee and administration to perform and evaluate data from the community needs assessment to identify areas of improvement that will affect the patient navigation process and program and participate in quality improvement based on identified service gaps, and building partnerships with local agencies and groups that may assist with cancer patient care, support, or educational needs.
Qualifications include 3 years-oncology nursing or as a nurse navigator or similar role, associates nursing - required, bachelors nursing - preferred, basic life support (bls) required at the time of hire, up to 10% travel, and additional duties as assigned may vary.
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