Principal Product Designer, Conversational Platforms

About the Role Remitly is looking for a Principal Product Designer to be a foundational partner on a zero to one team that’s building next-generation experiences across agentic AI platforms, messaging apps, and voice/chat interfaces, meeting our customers wherever they are. As the Principal Product Designer in this space, you’ll collaborate closely with content partners, product managers, engineers, and researchers to define, design, and launch elegant, scalable, and human-centered conversational experiences. These initiatives will extend our features to conversational platforms like LLMs, WhatsApp, and other emerging channels, unlocking new, seamless ways for customers to get help and complete tasks beyond our core app. Responsibilities Partner with content to design conversational experiences across multiple platforms, including agentic surfaces, messaging apps, and virtual assistants. Lead the design of complex customer-centric conversational flows, ensuring seamless user experiences across multiple surfaces. Collaborate with product management, engineering, and research to define product requirements and design solutions. Bring clarity to ambiguity, shaping early‑stage opportunity areas into coherent experience strategies and MVPs. Help evolve our shared conversational platform and design system by developing standards, guidelines, and best practices that ensure consistency and scalability across channels. Qualifications 10+ years of experience in product design, with at least part of that experience focused on conversational interfaces. A strong portfolio of cohesive, intuitive, and inclusive experiences that demonstrate meaningful customer and business impact on projects you’ve led from concept to go‑to‑market strategies, especially in early‑stage 0 to 1 environments, showcasing expertise in designing conversational interfaces. A proven track record of engaging partners with confidence and clarity, explaining design rationale, influencing decisions, and building alignment through strong collaboration and storytelling. Experience working with and contributing to design systems, while designing accessible, inclusive products grounded in current usability and accessibility standards. Advanced skills in designing and prototyping complex workflows with Figma. Compensation Starting base salary range: $168,000 - $210,000. In the U.S., equity is part of our total compensation plan. Benefits Flexible paid time off Health, dental, and vision & 401k plan with company matching Paid parental, medical, military, and family care leave Mental Health & Family Forming Benefits Employee Stock Purchase Plan (ESPP) Continuing education benefits EEO Statement At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharged veteran, pregnancy (including a woman's potential to get pregnant, pregnancy‑related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law. #J-18808-Ljbffr Remitly, Inc.