IRIS Consultant

Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.

Description IRIS Consultant

Full-Time | Hybrid Work Arrangement
Serving Douglas, Bayfield, Sawyer, Ashland, Price, and Iron Counties, Wisconsin

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a compassionate, organized, and self-motivated IRIS Consultant to join our IRIS (Include, Respect, I Self-Direct) team. In this hybrid role, you will support older adults and individuals with disabilities who self-direct their long-term care services, helping them maintain independence, achieve personal goals, and live meaningful lives within their communities.

As an IRIS Consultant, you will build trusting relationships with participants, assist with developing and monitoring individualized support plans, connect people to community resources, and ensure health and safety needs are met. This position combines remote work, community visits, and collaboration with team members across northern Wisconsin.

What You'll Do

• Partner with participants to develop and maintain person-centered IRIS Support and Service Plans.
• Support individuals in understanding the IRIS program and maintaining eligibility.
• Conduct monthly participant contacts and quarterly in-person visits.
• Connect participants with community resources, providers, and support networks.
• Build relationships with local agencies, service providers, and ADRCs.
• Complete required documentation accurately and within established timelines.
• Maintain compliance with Wisconsin IRIS program requirements and quality standards.
• Work collaboratively with a supportive team while managing an independent caseload.

Qualifications

One of the following is required:

• Bachelor's degree in Social Work, Psychology, Human Services, Counseling, Nursing, Special Education, or a related field, plus at least one year of supervised experience supporting older adults or individuals with disabilities; OR
• Four years of direct experience providing social services to older adults and/or individuals with disabilities in community-based settings; OR
• Current IRIS Consultant in good standing with an approved Wisconsin DHS exemption.

Preferred Skills & Experience

• Passion for supporting self-directed services and person-centered planning.
• Strong communication, relationship-building, and problem-solving abilities.
• Ability to work independently and collaboratively.
• Experience coordinating services and navigating community resources.
• Proficiency with technology, including smartphones, tablets, and computer applications.

Work Environment & Travel

• Hybrid work model with a combination of home office, participant visits, and community-based work.
• Travel throughout Douglas, Bayfield, Sawyer, Ashland, Price, and Iron Counties.
• Valid driver's license, reliable transportation, and ability to meet LSS driving requirements required.
• Travel may account for approximately 30-50% of work time with occasional overnight travel.

Why Join LSS?

At LSS, you'll have the opportunity to make a meaningful impact while working for an organization committed to empowering individuals and strengthening communities. Full-time employees enjoy a comprehensive benefits package that may include:

• Public Service Loan Forgiveness (PSLF) eligibility + support navigating PSLF
• Medical, Dental & Vision Insurance
• Flex Spending (Health & Dependent Care)
• Mileage Reimbursement
• Paid Time Off + 10 Paid Holidays
• 403B Retirement Contribution
• Annual Raises
• Calm Wellness App - Premium Access
• Early Earned Wage Access (UKG Wallet)
• Employee Assistance Program
• Service Awards & Recognition

LSS is an Equal Opportunity Employer (EOE)

Qualifications
Education Bachelor Degree of Hum. Serv. or Related Field (required)
Licenses & Certifications Driver's License (required)
LT Care Func. Screener (preferred)


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.