Insurance Account Representative - State Farm Agent Team Member

Shannon Gilbertson - State Farm Agent

Job Description
Job Description
Benefits:
401(k) matching
Health insurance
Opportunity for advancement
About Us:
Shannon Gilbertson State Farm is dedicated to providing personalized insurance and financial services that protect what matters most to our clients. As a trusted State Farm agency, we pride ourselves on delivering exceptional customer service and customized insurance solutions. We are currently seeking a motivated and customer-focused Insurance Sales Representative to join our team and help us continue to grow and serve our community.
Job Summary:
As an Insurance Sales Representative with Shannon Gilbertson State Farm in Ellensburg, WA , you’ll build strong client relationships by assessing insurance needs and recommending coverage that fits—supporting P&C (personal lines) and Life/Health products. You’ll be an ambassador of the State Farm brand, delivering outstanding service and helping clients protect what matters most.
Key Responsibilities:
Meet/exceed minimum production goals
Appointment setting + direct selling using agency-provided leads + referrals
Generate and grow business through community outreach, networking, and proactive sales efforts
Conduct client needs assessments and present State Farm options for auto, home, renters, life, and health
Develop tailored coverage plans that provide strong value and protection
Provide ongoing support: policy reviews, renewals, and claims assistance
Maintain accurate client records in State Farm CRM/systems
Stay current on State Farm products, promotions, and industry regulations
Collaborate with Shannon and the agency team to deliver a seamless customer experience
Represent the agency at occasional sponsored events (evenings/weekends as needed)
Requirements (Must Have):
Active WA licenses: P&C and Life/Health (or ability to obtain promptly)
Punctual (on time for appointments and commitments)
Lots of energy and charisma team leadership
Open to constructive criticism and coaching
Able to handle escalated situations professionally
Strong community involvement
Strong communication and interpersonal skills; ability to build trust quickly
Self-motivated, goal-oriented, and comfortable in a fast-paced environment
Organized, detail-oriented, and proficient with computers/CRM tools
Schedule:
Full-time, in-office: M–F 8:00 AM–5:00 PM
Occasional evenings/weekends for sponsored events

Vacancy posted 9 days ago

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