Program Manager
Capstone Energy+
Program Manager
Capstone Energy+ is seeking a Program Manager to own the delivery of the company's most critical enterprise initiatives: Initially, will be our Epicor ERP implementation. This role sits above the project execution layer, managing the Financial Information Systems Manager, holding the program accountable to scope, schedule, and budget, and ensuring the CAO and executive team have clear, accurate visibility into progress, risks, and decisions at all times. The Program Manager is the organizational force that keeps the Epicor program moving with discipline and urgency, surfaces blockers before they become crises, and drives cross-functional alignment when teams are not converging on their own. Beyond Epicor, this individual will be repositioned to lead other strategic programs as Capstone's program management capability grows, making this both a high-impact near-term delivery role and a long-term leadership investment.
DESTINATION STATEMENTWho we strive to be:We will be the first choice when energy matters. Our bespoke solutions solve the energy trilemma of resiliency, sustainability, and affordability. We push boundaries, challenge norms, and drive change. We're committed to making the impossible possible in the energy sector.Safety:Our commitment to safety and security is uncompromised. At the end of each day, we are only successful when all associates can return home to their families in good wellness. Safety and security is at the heart of our advanced engineering that allows us to design, build and operate our units to do no harm.Technology:We dare to innovate and are not afraid to fail. Our unique, stable inverter-based technology is at the forefront of the industry creating a seamless integration with our customers' energy systems. We are a high precision power technology company.Our Team:An intense zeal for excellence drives us. We are a collaborative team focused on building trust and engaging in healthy conflict to solve difficult problems quickly. Our sense of urgency ensures we meet both our own high standards and the evolving needs of our customers.
Key Responsibilities
- Epicor Program Oversight & Delivery Accountability
- Own the program-level view of the Epicor implementation, accountable for the overall program delivering on scope, schedule, and budget from initiation through post-go-live stabilization.
- Maintain a master program plan that integrates the Financial Information Systems Manager's project workstreams, vendor deliverables, internal dependencies, and cross-functional milestones into a single authoritative view.
- Track milestone progress and deliverable completion against the Epicor Signature Methodology phase gates; escalate proactively when commitments are at risk.
- Own program-level budget tracking, forecast-to-actual variance, and resource allocation; flag cost or capacity issues to the CAO before they become problems.
- Manage scope and change control at the program level, ensuring changes are properly evaluated, approved, and reflected in the plan before work proceeds.
- People Leadership & Team Development
- Directly manage the Financial Information Systems Manager, providing clear direction, removing obstacles, and ensuring they have the support and resources to execute effectively.
- Coach the FIS Manager on project management disciplines, stakeholder communication, and prioritization as the implementation progresses.
- Hold the program team, internal staff, Epicor consultants, and third-party vendors accountable to commitments without creating friction that slows delivery.
- Identify gaps in team capacity or capability early and work with the CAO to address them.
- Risk, Issue & Dependency Management
- Maintain a live program risk register; assess probability and impact, assign owners, and drive mitigation actions with urgency.
- Surface issues early, before they cascade, and drive resolution across teams, functions, and vendor parties.
- Manage cross-workstream dependencies so that no team is blocked, surprised, or working from outdated assumptions.
- Ensure change management and user adoption are tracked as a formal program workstream, with clear ownership, milestones, and success metrics -- not treated as an implicit byproduct of training.
- Apply structured problem-solving when the program deviates from plan; develop recovery options and present clear recommendations to the CAO.
- Executive Reporting & Stakeholder Alignment
- Serve as the CAO's primary source of truth on Epicor program status, providing accurate, timely, and decision-ready reporting on progress, risks, budget, and open items.
- Prepare and deliver program status updates, steering committee materials, and executive briefings with clarity and without spin.
- Drive cross-functional alignment across Finance, Accounting, Operations, Supply Chain, and IT, facilitating decisions when stakeholders are not converging independently.
- Manage the Epicor implementation partner relationship at the program level, holding vendors to contractual commitments and escalating performance issues as needed.
- Report change-readiness and adoption status to the CAO with the same visibility as schedule, budget, and risk, surfacing resistance or readiness gaps before they threaten go-live.
- Program Governance & Future Program Readiness
- Establish and maintain program governance standards, decision logs, RAID logs, meeting cadence, status templates, and change control process, that create consistency and institutional memory.
- Document lessons learned throughout the Epicor program to build a reusable program delivery playbook for Capstone.
- Upon successful Epicor go-live and stabilization, transition into ownership of other strategic programs as directed by the CAO, applying the same rigor and accountability to new initiatives.
Qualifications
- Bachelor's degree in Business, Finance, Information Systems, Engineering, or a related field, or demonstrated equivalent experience managing complex enterprise programs.
- 7+ years of program or project management experience, with at least one full-cycle ERP implementation among your delivered programs.
- Proven experience managing direct reports or cross-functional program teams in a deadline-driven environment.
- Background in manufacturing, distribution, or industrial operations is a meaningful advantage, this role requires credibility with both Finance and Operations stakeholders.
Skills & Abilities Required
- Strong command of program and project management fundamentals: integrated planning, schedule management, budget tracking, resource management, risk and issue management, scope/change control, and executive reporting.
- Demonstrated ability to manage complex programs with multiple workstreams, vendors, and cross-functional stakeholders simultaneously.
- Clear, direct communicator, able to present program status honestly to executives, facilitate difficult conversations, and drive decisions without losing stakeholder confidence.
- Disciplined and organized; able to maintain rigorous documentation and governance standards while keeping momentum on delivery.
- Strong people manager, able to develop, coach, and hold direct reports accountable with both support and candor.
- Comfortable operating in ambiguity and a fast-paced environment; able to prioritize ruthlessly and adapt the plan when conditions change.
Skills & Abilities Preferred
- PMP, PgMP, or equivalent program management certification.
- Direct experience with Epicor or a comparable ERP platform (NetSuite, SAP, Oracle).
- Familiarity with Epicor's Signature Methodology or a comparable ERP implementation framework.
- Experience managing ERP implementation vendors and consulting partners.
- Exposure to financial accounting processes enough to understand what the FIS Manager is doing and ask the right questions.
What Success Looks Like
- The Epicor implementation is delivered on time, within budget, and with clean data, the CAO is never surprised by a milestone miss, cost overrun, or scope change they didn't approve.
- The Financial Information Systems Manager is well-directed, well-supported, and executing effectively, with clear priorities and no organizational blockers in their way.
- Program risks are identified and managed before they impact the timeline; issues are surfaced and resolved quickly, not allowed to linger.
- Cross-functional teams, Finance, Operations, Supply Chain, IT, and the Epicor implementation partner, are aligned, accountable, and moving in the same direction.
- Post go-live, the program is documented, lessons are captured, and the Program Manager transitions smoothly into the next strategic initiative with the same standard of rigor.
- Change management and user adoption are tracked with the same discipline as schedule and budget; readiness gaps are surfaced and addressed before they threaten go-live, not discovered at cutover.
- The CAO has a trusted program management function, one that makes it possible to run multiple strategic initiatives in parallel with confidence.
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