Customer Service Representative

Benefits: 401(k) 401(k) matching Bonus based on performance Paid time off Training & development About Us At Leudtke Agency LLC , an American Family Insurance agency, we believe in protecting dreams and strengthening our community. Our team helps clients prepare for the unexpected while building lasting relationships. If you’re friendly, organized, and love helping others, this is a great place to grow your career. What You’ll Do Assist customers by phone, email, and in-person Handle policy updates, billing, renewals, and claims Help clients explore coverage options and prepare quotes Support agency goals through customer follow-up and partnering with sales leads Maintain accurate customer records and documentation What We’re Looking For Excellent communication and problem-solving skills Friendly, detail-oriented, and dependable Comfortable using technology and learning new systems Prior insurance or customer service experience a plus Property, Casualty, & Life licenses preferred (we’ll help you get licensed if not) Compensation & Benefits $35,000–$50,000/year (base + commissions & bonuses) Paid training & licensing support Career growth within the Insurance industry Paid time off & consistent weekday hours Schedule Monday–Friday | Full-Time | In-Office Why You’ll Love Working Here Supportive, team-oriented environment Opportunity to learn and grow with a respected brand Meaningful work that helps people protect what matters most American Family Insurance, customer service, insurance sales, agency staff, account representative, licensed agent, property and casualty, insurance office, local insurance agency, insurance representative, service and sales #J-18808-Ljbffr Leudtke Agency, LLC