Summer Seasonal Ambassador - Los Cerritos Center

Seasonal Ambassadors at Lush are experts in product and brand knowledge, providing exceptional customer consultations and product demonstrations. They cultivate strong team relationships, contribute to overall shop excellence in both sales and operations, and consistently surpass daily sales goals while creating an inclusive team environment that keeps customers coming back. We encourage you to think about what would make their day, giving personalized product recommendations or sharing knowledge, to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it’s not just about selling soap – it’s about making a positive impact on the world, one bar at a time. Responsibilities Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of results and actively work to grow your contribution. Customer Experience: Consistently deliver a world‑class experience, connecting with customers, identifying their needs, and demonstrating product benefits. Building the Brand: Educate customers on brand values such as Fighting Animal Testing, Freshness, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Host store parties and initiatives to bring traffic. Product Passion: Continuously expand product knowledge to confidently make informed recommendations. Development: Use Lush resources to improve sales techniques, product knowledge, and performance, seeking feedback and opportunities. DEIB: Encourage open communication and foster belonging, celebrating diverse contributions. Time and Attendance: Be punctual, reliable, and present; request breaks as needed. Visual Merchandising: Maintain a clean, organized, visually appealing store to enhance experience. Stock and Inventory: Apply Visual Merchandising guidelines to adjust displays in real time. Policies and Procedures: Practice company standards for opening/closing, product integrity, respectful workplace, health and safety. Qualifications Required: Excellent customer service skills. Flexibility to adapt to changing situations and priorities in a fast‑paced environment. Knowledge and passion for skincare, natural beauty, and ethical business. Flexible schedule, including evenings, weekends, and holidays. Preferred: Experience with consultation‑based customer service models. Strong problem‑solving skills for day‑to‑day operations. Experience working in a team environment. Experience in skincare or cosmetics. Experience in cross‑cultural collaboration and DEIB or social justice training. Fluency in Spanish, French, or other languages. Compensation $18.50 – $18.50 per hour. Lush Handmade Cosmetics participates in E‑Verify in certain US states including AL, GA, NC, SC, FL, AZ, UT, TN and will provide the federal government with Form I-9 information to confirm authorized employment. Lush Cosmetics North America respectfully recognizes its operations on Indigenous territory and is committed to reconciliation and decolonization per the Truth and Reconciliation Commission of Canada. #J-18808-Ljbffr Lush Fresh Handmade Cosmetics