Makerspace Associate

Description

Under the supervision of the Branch Manager and reporting to the Makerspace Manager, the Makerspace Associate supports the daily operations of the Makerspace. The Makerspace Associate provides patrons with assistance, instruction, and program support using high- and low-tech equipment.

Requirements

Essential Job Functions

• Assists with daily operations of the Makerspace
• Maintains a welcoming, organized, and creative environment for patrons
• Follows established safety and health procedures and ensures safe use of makerspace tools and equipment
• Occasionally provides instruction to patrons and staff, both one-on-one and in group settings, during structured programs, open lab hours, and scheduled appointments as assigned
• Provides guidance and support to patrons with project ideas, basic troubleshooting, and technical skills using makerspace equipment and software
• Assists patrons with the setup and proper use of makerspace equipment and software in accordance with established procedures
• Receives, prepares, runs, and completes patron 3D print orders
• Collects fees for supplies
• Assists with compiling makerspace statistics
• Monitors supply levels and informs the Makerspace Manager when supplies need to be replenished
• Performs basic troubleshooting, cleaning, and routine maintenance of makerspace equipment and software
• Reports equipment problems to the Makerspace Manager.
• Assists with preparing program materials, sample projects, equipment, and work areas for makerspace programs and activities.
• Performs opening and closing procedures of the Makerspace
• Required to close the Makerspace three nights a week and work alternating weekend shifts
• Ensures that all Library policies are followed, with special attention paid to the policies and procedures related to the Makerspace

Knowledge, Skills, and Ability

• Dedication to modeling and prioritizing safe equipment use and techniques
• Possesses the aptitude to learn and teach 2D and 3D design, use of makerspace and creative equipment, and software types that may be required
• Strong written and oral communication skills, individually and in groups, at all levels of technological knowledge and experience
• Must have the ability to follow library rules, regulations, and practices and to use resourcefulness, tact, and courtesy in dealing with library patrons
• Detail-oriented with demonstrated organizational ability, including the ability to manage multiple tasks, schedules, and deadlines
• Able to understand and carry out oral and written instructions
• Possess strong interpersonal skills, including the ability to establish and maintain effective working relationships with library staff and patrons
• Must have a willingness to learn new skills, and work in a highly variable role under established procedures
• Able to handle a constantly changing workflow, multitask during busy times, and exercise patience and professionalism during stressful situations

Working Conditions

Work is performed primarily in a library environment while sitting at a desk or computer terminal or while standing for extended periods of time. Physical exertion may be required to replace or retrieve materials and supplies from shelves, high and low. There may be some occasional exposure to exhaust fumes.

Physical Requirements

• Must have the ability to lift at least 25 pounds, push, bend, and reach as needed
• Must have the physical stamina to sit or stand for extended periods of time

Minimum Education, Experience, and Training

• High school diploma or equivalent required.
• Experience working with creative technology or makerspace equipment is preferred
• Experience working in library services or with the general public is preferred
• Must have a valid driver’s license