Clinic Patient Coordinator - Prompt Care (Full-Time, Days)

Enc Prompt Care

Compensation range: $22.36 - $30.19. Your rate of pay will be based on applicable experience.

Shift: Days. Shift length: 8-Hours. Days off: Variable, weekends required. Hours per pay period: 40.

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their familiescare that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

Position Summary

The Clinic Patient Coordinator position is designed to be a point of contact for patients both inside and outside the clinic setting. The Coordinator will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments under close supervision, support coordination of scheduling procedures, support clinic with maintaining and monitoring all surgery schedules to maximize block utilization. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center's Code of Conduct.

Education / Training / Experience

Minimum:

• One year experience working in a medical office or clinic setting performing general clerical duties to include data entry, typing, customer relations, filing, and coordination of surgeries OR six months experience as an Enloe Clinic Registration Rep II or III in the department in which you are applying.

Desired:

• Surgical office experience
• Insurance verification experience
• Knowledge of obtaining insurance authorizations.
• Knowledge of current CPT procedure codes and ICD diagnosis coding

Skills / Knowledge / Abilities

Must be able to follow instructions, learn the work routines associated with patient access workflow; work quickly and accurately in a fast-paced environment; must have good customer service and time management skills. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills and general office equipment. Must be able to fulfill the essential functions of the position.