Crisis Intervention Specialist

Crisis Intervention Specialist

The Opportunity Alliance (TOA) is hiring full-time Crisis Intervention Specialists to join our Mobile Crisis Response & Outreach Program!

Pay Rate: $23/hour

The Crisis Intervention Specialist is a professional social work position for Cumberland County Crisis Response program (CCCR). This position provides direct service and immediate intervention as identified and appropriate to the provision of crisis intervention and stabilization services; both in the field and through the Crisis Telephone Response system.

What You'll Do:

• Respond to and support adults, children, and families in mental health crises
• Engage, de-escalate, assess needs, and develop collaborative action steps
• Provide direct service and intervention in person, by phone, or through electronic media

The person in this position attends staff meetings as needed to ensure continuity of care, participates in other meetings as needed, establishes and maintains positive work relationships, engages fully as a member of the team, proactively demonstrates constructive conflict resolution skills and employs helpful self-care tools that recognize and safely attend to issues of secondary traumatization.

All work is performed with the goal and intention of maintaining a trauma-informed, trauma sensitive, and recovery-oriented framework.

Requirements:

• Passion for helping others
• Associate degree or higher
• Proficiency with technology
• Must be able to successfully pass a criminal background check
• Driver's license and a vehicle - A good driving record is required.
• No experience necessary – we provide full training!

Location:

• Portland, ME (Cumberland County)
• In-office and community work with some potential for remote work

Schedule:

• Full-time, 40 hours/week
• Some evenings and weekends required

Why Join Us?

• Trauma-informed and recovery-oriented framework
• Supportive team environment
• Comprehensive training and ongoing support
• Direct impact on the community and individuals in crisis

Apply today to make a difference!

Benefits: Our benefits include but are not limited to:

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
• Excellent medical benefits at very reasonable cost
• Dental and Vision insurance options
• Agency paid basic life insurance and STD & LTD disability insurances
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement – offered once per year through an application process
• The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.

The Opportunity Alliance is "Helping People Reach for a Brighter Future".

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

• Mental Health & Wellness
• Community Building
• Family & Early Childhood Education
• Economic Resources