RECORDS TECHNICIAN

Job Title

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary:

This position provides support related to maintaining accurate records for the facility. Due to the sensitivity of this position the incumbent needs to exercise discretion and confidentiality related to the work performed. This is a technical position requiring knowledge and interpretation of policy and standards.

Primary Duties and Responsibilities:

• Collects and reviews all pertinent documents associated with detainees within or outside of the residing facility.
• Performs data entry and maintenance of computer files.
• Maintains the records for each new individual that arrives at the facility. Updates files as required.
• Comprehend knowledge of the ICE Performance Based National Detention Standards and American Correctional Association Accreditation manuals.
• Uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence.
• Selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include assisting in a variety of administrative matters; maintaining a wide variety of facility or other records (stored both manually and electronically); verifying statistical reports for accuracy and completeness; compiling information. Develops and submits required reports relative to the facility detainee file system, as well as other reports as required.
• Audits the detainee file or other official paperwork and processes pursuant to facility policy.
• Prepares detainee files for the release of detainees.
• Assists in the detainee release process as required.
• Assists in maintaining facility security, especially in area of responsibility, and promptly reports any violations or security hazards to appropriate supervisory staff.
• Adheres to company policies, procedures, and specific facility regulations including posted special orders and instructions. Maintains strict control of all equipment and supplies used in performance of duty especially those items that could be used for illicit purposes.
• Performs other duties as assigned.

Qualifications

Minimum Requirements:

• High School diploma or GED equivalent.
• One (1) year experience working in a correctional setting or related field is desired not required.
• Prior institutional records officer experience highly desired.
• Demonstrated experience in office procedures and related clerical duties.
• Excellent organizational and communication skills are a must.
• Ability to understand and carry out complex oral and written instructions; to make major decisions in accordance with rules and regulations as they apply to work problems; to maintain institutional records; and to meet and deal effectively with the public and detainees.
• Strong organizational and communication skills. Ability to understand and execute moderately complex oral and written instructions; make minor decisions in accordance with rules and regulations as they apply to work problems and maintain offender and other unit records relative to daily operations.
• Must be able to deal with people in a variety of changing and complex situations.
• Must satisfactory complete GEO Secure Service's training on basic operations and security for non-custodial staff.
• Requires familiarity with policies, procedures, practices, and terminology established by GEO Secure Services and the institution.
• The sensitive nature of the position requires the incumbent to exercise discretion and retain confidentiality of information obtained in records, recorded data and during discussions.
• Must be a United States citizen or Lawful Permanent Resident.
• Ability to work with computers and the necessary software typically used by the department.
• Must have resided within the United States or its territories for the last five (5) years.
• Must be at least twenty-one (21) years of age or older.