eCommerce / Order Processing Associate

Location 2020 W 4TH ST,Tempe, AZ, 85281-7206,United States Job Category Web Order, Ecommerce, Associate Web Employee Type FT Non-Exempt Required Degree High school Contact information Phone View phone number on click.appcast.io We are a Tempe-based Safety & Promotional Marketing Company located just west of Downtown Tempe and ASU! We are an exciting, fast-paced company, and we are expanding fast! As a large manufacturer and decorator of promotional and safety products, we have an immediate need for an eCommerce Order Processing Associate to join our office team. With a high volume of orders per day, a successful candidate will have a strong grasp on high-level order processing, attention to detail, and a customer-first mentality to ensure accurate and timely order processing while maintaining a consistent schedule with a can-do attitude. This position is a fast-paced, business-learning type job opportunity with a flexible, professional, and laid-back environment—along with added business/marketing education in one. Requirements Processing all online orders from our eCommerce and CRM / ERP platforms Complete ownership of the order life-cycle from creation to shipping and billing Following up with shipping team on pending orders Following up with production team on pending orders Interacting with our eCommerce platform (i.e. order review, order processing) Purchase order creation / management, tracking, and backorder management Maintain and track customer orders Customer service when needed – for customers who follow up via email and phone calls, or placing manual orders for customers Other opportunities for growth include: Billing and invoicing processing Large / Corporate order processing Sales team integration Qualifications High school diploma or equivalent, required Minimum of 2 years of customer service experience Web application or eCommerce experience Proficiency in EnglishOral communication skills Written communication skills (mainly for writing professional emails) Customer relations Customer service This is a STARTING position with a STARTING salary. There’s room to grow here based on performance.

LIFT 30LBS BOXES WHEN NECESSARY

MUST BE LEGALLY ABLE TO WORK IN THE UNITED STATES

IMPORTANT NOTES

THIS JOB CAN BE VERY FAST PACED AND YOU MUST BE ABLE TO WORK UNDER PRESSURE AND EVER-CHANGING DEADLINES. Our client base is both local and national and provides great exposure and learning opportunities for growth and advancement! If you are interested, please email your resume and/or work experience-generated email. Principals only. Recruiters, please don’t contact this job poster. #J-18808-Ljbffr Kids for the Future