Information Systems Specialist

Information Technology SpecialistFrom cascading mountains to crystal lakes, warm summer days and cool winter nights, the beautiful scenery welcomes you to the Carolinas. The Cliffs is comprised of seven luxury communities. Each has their own personality, but is equal in beauty, prestige, and opportunity. The only thing better than the views are the people. Our leaders are focused on the growth and development and growth of our employees, our gracious and kind, and our co-workers make coming to work something to look forward to. Once you visit you will understand why employees love being a part of The Cliffs family!As an Information Technology Specialist with The Cliffs, you will be part of a team that is committed to providing exceptional service to our communities and is eager to learn and expand their knowledge and skills. We are growing communities where career opportunities and growth are endless.Job Duties:Troubleshoot and correct PC hardware and software issuesReview help desk requests and respond to user issuesDiagnose and resolve basic network issuesProvide software support and training to users to help them become more efficient in their jobsCreate/Maintain user accounts in Active Directory and Office 365Configure, install, and maintain phone hardwarePull and terminates network cableTV wall mount installationOther duties as assignedQualifications:Proficient in Microsoft Office Suite and Microsoft Windows; MacOS a plusGeneral Audio/Video knowledgePrior experience with basic IP routingCapable of working independently to find answers to various user issuesWireless networking knowledge is preferredCertifications a plusRestaurant Point of Sale experience a plusFortinet and Ubiquiti experience a plusValid driver's license with acceptable recordLocal travel with use of Company vehicleMust be willing to work scheduled hours and a rotating call scheduleAbility to lift at least 50 lbs.The Cliffs Benefits:A knowledgeable and passionate management team that leads by exampleEmployee appreciation parties and team building eventsPremier trainingExcellent compensation including 15 vacation days and 9 paid holidaysOur best benefits package including health, telehealth, vision, dental, short term/long term disability, pet insurance 401(k) with employer contribution*Employee Wellness Monetary IncentivesPaid maternity and paternity leaveA work/life balance!