Server
$12 - $13 per hourHilton Garden Inn Cincinnati/West Chester
Position: Server 2-3 Shifts per week 5:30AM-11AM
Reports To: Food & Beverage Manager / Assistant General Manager / General Manager
Position Summary: The Server is responsible for providing exceptional dining experiences by delivering prompt courteous and professional service to guests. The primary focus is on taking orders serving food and beverages and ensuring guest satisfaction throughout their dining experience
Pay Range: $12.00-$13.00 plus TIPS based on experience and qualifications
Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet every guest with a smile and a positive attitude creating a welcoming atmosphere.
Take food and beverage orders accurately ensuring timely delivery.
Prepare and present menu items following the restaurants standards maintaining a clean and organized service area.
Ensure that all guests are treated professionally and handle difficult situations with diplomacy.
Assist with setting and rearranging tables to accommodate guests as needed.
Adhere to safety programs health department requirements and job safety analysis to maintain a safe working environment.
Maintain sanitation laws and safety standards in all areas including the kitchen and restaurant.
Follow all applicable company Standard Operating Procedures to ensure consistent service and compliance with company policies.
Maintain open lines of communication with all departments and share pertinent information.
Be self-motivated and use time wisely responding positively to new ideas and feedback.
Assist other departments in emergency situations and perform additional tasks as directed by the supervisor.
Adhere to all work rules procedures and policies established by the company including those in the associate handbook.
Qualifications:
Education: High school diploma or equivalent preferred.
Experience:
Serving experience preferred
Good communication skills both verbal and written.
Basic knowledge of food beverages and hospitality operations.
Must be able to stand and exert well-paced mobility for up to 8 hours.
Must be able to lift up to 15bs on a regular and continuing basis.
Willingness to work flexible schedules and holidays as required by the business needs.
Taking Care of You Our Benefits
At Ivy we believe in supporting our team both at work and in their personal lives. Your eligibility for benefits is based on your employment status and full details will be shared with you during your first 30 days. Heres a look at what we offer to help take care of you and your loved ones:
Health & Wellness
- Medical
- Dental
- Vision
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
Financial Security & Peace of Mind
- Basic Life Insurance & AD&D
- Voluntary Life Insurance
- Voluntary Short-Term Disability
- Voluntary Long-Term Disability
- Critical Illness Hospital Indemnity & Accident Plans
- Pet Insurance
- 401(k) Retirement Plan
Time to Recharge
Paid Time Off (PTO) available as its accrued
Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other legally protected characteristics.
Ivy Hospitality participates in E-Verify
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.
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