Manager, Business Systems

Manager, Business Systems

Storable is seeking a Manager of Business Systems to lead the team responsible for building, maintaining, and optimizing our Salesforce ecosystem and associated GTM technologies across all verticals. This cross-functional, shared-services role sits at the center of how Sales, Marketing, Support, Product, and other customer-facing teams execute and scale.

You will manage Salesforce Admins, Developers, and other technical contributors while partnering closely with stakeholders to ensure our systems are scalable, stable, and aligned with business strategy. You'll balance strategic roadmap ownership with hands-on technical oversight, process rigor, and continuous improvement.

The ideal candidate is a strong people leader with a solid technical foundation in Salesforce and Salesforce-adjacent platforms, a deep understanding of integrations and automation, and a disciplined approach to prioritization and operational excellence. This is primarily a people management role, but also one where you'll regularly roll up your sleeves and work side by side with your team.

What You'll Do Every Day

• Lead, coach, and develop a team of Salesforce Admins, Developers, and technical contributors supporting the GTM and post-sales tech stack across Storable's verticals.
• Oversee the design, configuration, and development of Salesforce capabilities--including Flows, Apex, LWC (review-level), CPQ tools, data modeling, and automation--ensuring solutions are robust, scalable, and well-documented.
• Establish and enforce standards for Salesforce architecture, integration patterns, data governance, user permissions, and automation scalability across connected systems.
• Partner with the Director of Business Operations to define the vision, roadmap, and strategic direction of the Salesforce platform and related GTM technologies.
• Translate business goals into clear, actionable system initiatives and drive disciplined prioritization using frameworks such as MoSCoW, RICE, or effort-versus-impact scoring.
• Maintain predictable workflows through structured intake, triage, sprint planning, and resource allocation in close collaboration with other managers, Project Managers, and Analysts.
• Ensure high-quality delivery through strong requirements practices, code reviews, QA oversight, and clear release management and change-control processes.
• Champion AI- and automation-first approaches to streamline GTM and post-sales workflows, using AI tools like Claude Code to accelerate solution design, documentation, and impact analysis.
• Identify, pilot, and scale AI- and automation-driven improvements across Salesforce and connected systems to increase data quality, efficiency, and business value.
• Build trusted cross-functional partnerships with Sales, Marketing, Support, Product, and other customer-facing departments through transparent communication, effective change management, training, and enablement.

What You Need to Bring

• 5+ years of experience in Salesforce administration, development, or business systems roles within SaaS or technology-driven environments.
• 2+ years of formal or informal people leadership experience, including coaching, performance feedback, and workload management for admins, developers, or other technical contributors.
• Strong hands-on knowledge of core Salesforce capabilities, including Flows, Apex and LWC (review-level), data modeling and schema design, Sales Cloud and/or Service Cloud, and permissioning and security.
• Working understanding of integration patterns and tools (e.g., Workato, APIs, middleware, HubSpot or similar GTM applications), with the ability to guide solution design and tradeoffs.
• Demonstrated strength in prioritization, balancing strategic initiatives with operational support while maintaining predictable delivery and clear expectations with stakeholders.
• Demonstrated experience using AI tools to improve the quality, speed, or impact of your work (for example in solution design, documentation, analysis, or process optimization).
• Excellent communication and stakeholder-management skills, including the ability to translate complex technical concepts into clear, business-friendly language.

Bonus Points

• Salesforce certifications beyond Administrator, such as Advanced Administrator, Platform App Builder, and/or Platform Developer I.
• Hands-on experience with tools like Workato, HubSpot, or similar platforms in an integrated GTM tech stack.
• Experience managing or closely collaborating with cross-functional technical teams made up of developers, admins, integration specialists, project managers, and analysts.
• Background in Revenue Operations, GTM operations, or SaaS business systems supporting Sales, Marketing, and Customer Success.
• Experience in private-equity-owned or fast-scaling SaaS environments where process rigor and scalability are critical.
• Familiarity with CPQ, contract management, and/or subscription billing workflows.
• Experience with CI/CD, Git-based workflows, and structured development processes in a Salesforce context.

All applicants must be currently authorized to work in the United States on a full-time basis.

Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY.

Benefits and Perks:

• Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
• 401(k) match after 60 days, 100% vested after 1 year.
• Employer contribution to your HSA, plus an HRA to help offset your deductible.
• Instant access to flexible vacation. We trust you, so we have a 'take what you need' vacation policy.
• Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
• 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
• 8 hours of Rest, Relax, Recharge time to care for your mental health.
• Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
• Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
• 'Paw'ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
• Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed.
• $50 monthly home data stipend, plus a home office sign-on bonus of $250.
• Fertility care support options to help in your journey towards parenthood.
• Access to financial experts to help you make informed decisions and achieve your financial goals.
• Direct Student Loan Payment Program, some qualifications and eligibility rules apply.

Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.

Important Notice : Protect Yourself from Fraudulent Activities Targeting Job Seekers

We've been made aware of fraudulent activities where an individual or group is pretending to represent Storable, attempting to deceive job seekers by using our company's good name and stellar reputation.

To protect yourself, please consider the following guidelines:

- Official Communication : All genuine communication from Storable will come from official email addresses, ending in "@storable.com." Be cautious of any communication that doesn't match this criteria. - No Unsolicited Offers : We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it's a red flag. - Verification : If you're uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please directly contact our HR department directly at View email address on click.appcast.io for verification.

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