Technical Project Manager

The Technical Project Manager will lead the end-to-end delivery of a new Warehouse Management System (WMS) launch. This role is responsible for creating and maintaining a highly detailed, integrated project plan, coordinating cross‑functional teams, driving execution, and ensuring a successful go‑live and hypercare period. The position requires hands‑on execution leadership, strong technical fluency, and the ability to manage complex dependencies, risks, and milestones across multiple workstreams. Key Responsibilities Own and maintain the master program plan, including a detailed Gantt‑level timeline covering workstreams, dependencies, milestones, critical path, go‑live, and hypercare activities. Establish clear rules for plan structure, ownership, acceptance criteria, and change control to ensure the plan remains a trusted source of truth. Drive execution by partnering with Engineering, Product, Operations/Fulfillment, IT, vendors, and leaders to secure LOEs, timelines, resource commitments, and task accountability. Identify roadblocks early, elevate appropriately, clarify decision ownership, and drive alignment on tradeoffs. Manage risks and dependencies through a structured RAID process tied to critical path and operational impact. Define leading indicators ("tripwires"), assign mitigation ownership, and ensure risks are tied to go/no‑go readiness. Lead stakeholder communications with strong relationship‑building across workstreams, uncovering gaps, risks, and success criteria through context‑driven questioning. Establish and run cadences including standups, milestone reviews, and executive readouts with clear agendas and actionable outputs. Build intake and triage systems for incoming requests, establishing prioritization and lightweight change control to protect launch‑critical work. Coordinate operational readiness including testing preparation, integration sequencing, cutover/data needs, training, SOP readiness, staffing, phased rollout planning, hypercare metrics, and contingency planning. Ensure high‑quality reporting including critical path shifts, top risks, mitigation plans, dependency status, and decision‑ready updates. Support cross‑team alignment to maintain timelines, clarify expectations, and ensure high‑quality delivery. Required Qualifications 6+ years of experience in Technical Project or Program Management delivering complex, multi‑year, cross‑functional, timeline‑critical programs. Proven experience building and managing highly detailed integrated project plans. Strong technical fluency with the ability to understand system architecture, integrations, sequencing, testing strategy, and cutover considerations. Experience managing system integration programs (e.g., OMS ? WMS, WMS ? Carrier). Strong stakeholder management, communication, and facilitation skills with the ability to influence without authority and manage escalations. Proficiency with tools such as Jira, Confluence, Smartsheet/MS Project, and Google Suite. Deep experience managing RAID processes, critical path, tripwires, change control, and go/no‑go criteria. Preferred Qualifications Experience in supply chain, warehouse fulfillment, or Warehouse Management System (WMS) environments. Experience launching systems in operational settings such as distribution centers or fulfillment operations. Experience managing phased rollouts and hypercare support for large operational launches. #J-18808-Ljbffr