Consultant, Product Owner (Customer Information)

$108k - $200k

Nationwide Retirement Solution

# Consultant, Product Owner (Customer Information)Applylocations: Ohio - Columbus, One Nationwide Plazatime type: Full timeposted on: Posted Todayjob requisition id: 097929If you're passionate about helping a Fortune 100 company with nearly $70 billion in annual sales drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers, then Nationwide is the place for you! At Nationwide, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.**Product Owner*** *Serve as a primary contact for mid- to high-level complexity initiatives for multiple internal clients across assigned lines of business** *Responsible for operational execution for specified Business Unit and Enterprise initiatives ensuring work is delivered on time and within budget constraints** *Use your natural curiosity to understand internal clients’ business areas, processes, drivers, goals, and challenges, matching those with Enterprise Customer Information Management technical solutions** *Readily distill information from a wide variety of sources and partners to accurately define and align opportunities and solutions** *Anticipate internal client needs, and serve as a trusted strategic partner to provide service beyond expectations** *Take the lead in clearly and concisely articulating and managing accurate capabilities, scope, communication, and initiative status with your clients** *Support one or more capabilities including customer matching, preferences, profile, interactions, contact points, householding, marketing campaigns, enterprise metrics, customer data governance, and adoption of new solutions****This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.******Due to the nature of this role, candidates need to be hybrid to the Columbus offices.***#LI-MS2 #LI-HYBRID**Job Description Summary**Responsible for the development and support of Customer Information capabilities for production or internal business partners. This can include leading a project through the delivery cycle from initiate, solution scoping, design and development, through implementation. Establishes business rules, requirements, information requirements, and implementation strategy for changes and enhancements to customer information both in an analytical and operational environment. Capabilities supported include customer matching, preferences, profile, interactions, contact points, householding, marketing campaigns, enterprise metrics, customer data governance, and adoption of new solutions.******Job Description********RELATIONSHIP:** Reports to Manager/Director/AVP. May have direct reports based on organizational structure. May be responsible for virtual/project teams.**JOB RESPONSIBILITIES:**1. Responsible for management of projects to deliver analytic and operational capabilities and solutions.2. Leads the development of business processes and system functional, non-functional and information requirements3. Responsible for all business decisions for the project.4. Coordinates the efforts of the Business Subject Matter Experts (SMEs), conducts the Business Alignment and Scoping sessions.5. Ensures the strategic intent and stakeholder needs are documented and gains consensus on the business objectives, expectations and assumptions6. Conducts business implementation planning sessions7. Conducts post implementation checkpoint with business units to ensure best in class solutions are implemented8. Ensures appropriate communication/training regarding project status and project documentation is created9. Performs other duties as assigned.**JOB REQUIREMENTS:****Education:** Post graduate studies preferred.**Licenses/Designations:** N/A**Experience:** Typically 5 or more years experience in data warehousing, statistical analysis and marketing/customer data models and queries. Detailed experience with problem solving in a business environment; working with large customer and/or prospect databases; working with product, geographic, demographic data to identify trends and opportunities.**Knowledge:** Expert knowledge in the theory and application of computer based analytical tools. Advanced knowledge of PC based spreadsheet, business intelligence and database warehousing applications.**Skills/Competencies:** Capacity for the development, evaluation and utilization of state-of-the art techniques and methodologies on new application challenges. Excellent problem solving, analytical, research and quantitative analysis skills. Verbal and written communication skills for interaction with client, work teams, vendors and associates. Proficiency in developing ad hoc queries using SQL.**Values:** Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.**Staffing Exceptions to the above minimum job requirements must be approved by the**: VP and HR VP.**JOB CONDITIONS:****Overtime Eligibility:** Not Eligible (Exempt)**Working Conditions:** Normal office environment. Extended and non-standard work hours based on project and customer deliverables.**ADA:** The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.**Job Evaluation Activity:** 11/2012 CB, PYC**Benefits**We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. **NOTE TO EMPLOYMENT AGENCIES:**We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Consultant, Customer Information Management : $108,000.00-$200,000.00The expected starting salary range for Consultant, Customer Information Management : $108,000.00 - $162,000.00
J-18808-Ljbffr Nationwide

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Consultant, Product Owner (Customer Information) in Columbus, OH vacancy

Hybrid Product Owner, Customer Information
$108k - $162k
Nationwide Mutual Insurance Company in Columbus, Ohio, is seeking a Consultant, Product Owner to develop and support customer information capabilities. This role involves managing projects to deliver operational and analytic solutions collaboratively. The ideal candidate...
Customer
Nationwide
Columbus, OH
3 days ago
Consultant, Digital Product Owner (PL)
$118k - $222k
...forward through innovative product development and advancing... ...strategic partnerships to protect customers, then Nationwide is the... ...extraordinary care. The Consultant, Digital Product Owner is accountable for... ...and analyzes metrics that inform the success of the digital...
Customer
Full time
Temporary work
Part time
Casual work
Work at office
Remote work
Nationwide
Columbus, OH
9 hours ago
Product Owner
...Product Owner - ( Tech Business Analyst) Location: Columbus, Ohio (Onsite)... ..., ancestry, citizenship, genetic information, registered domestic partner status... .... Everforth Apex has a dedicated customer service team for our Consultants that can address questions around...
Customer
Contract work
Apex Systems Inc Defunct
Columbus, OH
3 days ago
Senior Technical Product Owner
$97.9k - $177.4k
...Senior Technical Product Owner The Senior Technical Product Owner will collaborate with... ...Continually look to optimize processes and the customer experience. - (10%) Train and mentor... ...~ Bachelor's Degree in information technology or business analysis or related...
Customer
Full time
Temporary work
Work experience placement
Work at office
Immediate start
Remote work
Work visa
Flexible hours
Bread Financial Holdings
Columbus, OH
2 days ago
Supply Chain Product Owner
A Brief Overview As a Supply Chain Product Owner, you will play a crucial role in driving the... ...enhancements based on business value, customer needs, and market trends. Make data‑driven... ...through technology solutions. Stay informed about industry trends, emerging...
Customer
Safelite
Columbus, OH
1 day ago
Healthcare Product Owner
# Healthcare Product OwnerApply**Job#: 3039401****Job... ...Description:**Product Owner (Healthcare)**Location... ...as the voice of the customer, partnering closely with... ...service team for our Consultants that can address questions... ...citizenship, genetic information, registered domestic...
Customer
Hourly pay
Contract work
Remote work
Apex Systems Inc Defunct
Columbus, OH
3 days ago
Website Product Owner
$110k
Summary The Product Owner is responsible for the management and development of complex features... ...Act as the proxy for the customer: advocate for the customer and ensure their... ...industries. Travel 0 - 10% Compensation Information The compensation offered may be influenced...
Customer
Full time
Work at office
Ryder
Columbus, OH
4 days ago
Customer Technology Product Owner
$113.5k - $170.3k
**Customer Technology Product Owner****Full Time Perm****Shift:** Hybrid**Salary:** $113,500 - 170,300, 10% annual bonus**Location:** Columbus, OH... ...lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as...
Customer
Permanent employment
Full time
Work experience placement
Shift work
NiSource Inc.
Columbus, OH
2 days ago
Senior Technical Product Owner
$97.9k - $177.4k
## Senior Technical Product OwnerApplylocations: Columbus, OH: Chadds... ...The Senior Technical Product Owner will collaborate with Product... ...optimize processes and the customer experience. - (10%)* Train... ...Qualifications*** Bachelor’s Degree in information technology or business...
Customer
Full time
Temporary work
Work experience placement
Work at office
Local area
Immediate start
Remote work
Work visa
Flexible hours
Alliance Data
Columbus, OH
5 days ago
Product Manager - Consultant, Stellarus
...Your Role The Stellarus Product Management team defines technology... ...market to help health plan customers improve cost, quality,... ...growth. The Product Manager, Consultant owns product strategy, roadmap... ...implement product analytics, and inform prioritization and product...
Customer
Blue Shield of CA
Columbus, OH
1 day ago
Area Product Owner
$159k - $254k
...results-driven Senior Lead Digital Product Manager / Area Product Owner to lead a critical product area within... ...capabilities to deliver scalable, customer-centric solutions while maintaining... ...—not just feature completion Make informed scope and trade-off decisions at...
Customer
Full time
Work experience placement
Wells Fargo & Company
Columbus, OH
4 days ago
REMOTE Clinical Pharmacist Consultant
...for career progression! PharMerica’s consultant pharmacist teams lead the industry in clinical... ...group focuses on providing exceptional customer service and meeting the pharmacy needs... ...our clients' success. For more information, visit Follow us onFacebook ( ,Twitter...
Customer
Full time
Local area
Remote work
Flexible hours
Shift work
Weekend work
BrightSpring Health Services
Columbus, OH
4 days ago
Support Associate (Easton Town Center) - Soma
$11 - $13.75 per hour
...Associate The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the... ...of complex, high quantity, and sometimes contradictory information to effectively solve problems. Plans and Aligns -...
Customer
Local area
Flexible hours
Shift work
Night shift
Soma
Columbus, OH
1 day ago
Remote Travel Specialist
...and special travel requests. Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency... ...communication skills—both written and verbal. A background in customer service, ideally within travel, tourism, or hospitality. High...
Customer
Remote work
Jones Express Travel
Columbus, OH
1 day ago
Principal Consultant - AI Strategy & Advisory
$160k
...We are seeking Principal Consultant - AI Strategy to lead strategic AI engagements with... ...enrollment, health and human services, customer contact centers, workforce programs, and... ...origin, disability, veteran status, genetic information and other legally protected...
Customer
Local area
Remote work
MAXIMUS
Columbus, OH
1 day ago
New Home Consultant
...s drive to always "treat the customer right," we have fulfilled the... ...Sarasota, and Tampa. As a New Home Consultant, you will play a key role in... ...will include showcasing our product features, floorplans, and... ...with minimal supervision Stay informed about market trends and...
Customer
M/I Homes
Columbus, OH
1 day ago
Principal Consultant - Oracle Health (VA Critical Support Solutions Team)
$80.5k - $166.1k
...seeking a skilled Principal Consultant to join our VA Critical Support... ...improvement Influence customer leadership to support adoption... .... Range and benefit information provided in this posting are... ...reflect Oracle's differing products, industries and lines of business...
Customer
Temporary work
Flexible hours
Oracle
Columbus, OH
4 days ago
Principal Consultant - Oncology
$71.2k - $166.1k
...are seeking an experienced consulting professional with expertise... ...At least 2 years healthcare information technology (HCIT) consulting... ...Health PowerChart Oncology product(s) . Undergraduate degree or... ...Certain U.S. based or U.S. customer or client-facing roles may...
Customer
Temporary work
Work experience placement
Local area
Flexible hours
Oracle
Columbus, OH
16 hours ago
Underwriting Consultant
$86.21k - $141.64k
...generation tools? As an Underwriting Consultant, you will serve as a senior... ...role ensures competitive, customer‑centric, and compliant... ...guidelines, mortality, morbidity, and product expectations. Provide expert... ...trends and share insights to inform prudent business decisions....
Customer
Full time
Visa sponsorship
Work visa
Flexible hours
Guardian Life
Columbus, OH
3 days ago
Principal Consultant - Prosthetics
$71.2k - $166.1k
...Job Description Senior Consultant - Oracle Health – Prosthetics... ...technology designs within a product/technology family. Operates... ...products and technology to meet customer needs. Applies Oracle... ...At least 2 years healthcare information technology (HCIT) consulting...
Customer
Contract work
Temporary work
Work experience placement
Local area
Visa sponsorship
Flexible hours
Oracle
Columbus, OH
16 hours ago
Principal Marketo Consultant (Adobe Practice)
...an experienced Adobe Marketo Consultant to lead the design, implementation... ...to generate insights that inform decision-making and enhance... ...marketing automation. • Create custom, use-case based Marketo... ...rather than randomness. Our products and solutions form the data foundation...
Customer
Internship
Local area
Remote work
Acxiom
Columbus, OH
16 hours ago
Remote Travel Support Specialist
A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves... ...to inquiries, assisting with bookings, and providing detailed information about travel. The ideal candidate will have excellent...
Customer
Remote work
Flexible hours
Getaway Travel Agency
Columbus, OH
1 day ago
Principal Consultant - Medicare and Medicaid
$71.2k - $166.1k
...Description The Principal Consultant for the State Consulting... ...Knowledge of T-MSIS reporting ~ Product management Preferred... ...degree in Business, Health Care, Information Technology ~Master's in... ...Certain U.S. based or U.S. customer or client-facing roles may...
Customer
Temporary work
Work experience placement
Flexible hours
Oracle
Columbus, OH
16 hours ago
Remote Travel Support Specialist - Bookings & Client Care
...guidance, managing travel-related requests, and ensuring clients feel informed and supported throughout their journey. Ideal candidates... ...communication skills, are detail-oriented, and have experience in customer service or travel. The position offers training, industry perks...
Customer
Remote work
Remotetravelcareers
Columbus, OH
4 days ago
Remote Travel Support Specialist
...& Travel Assistance Responsibilities include: Providing customer support for clients planning travel Assisting with coordinating... ...Responding to client inquiries and providing helpful travel information Communicating with travel suppliers to confirm reservations...
Customer
Remote work
Flexible hours
Hallford Travels
Columbus, OH
4 days ago
Remote Travel Reservations Specialist
...will guide clients through their journey, responding to inquiries and providing necessary information to ensure a seamless travel experience. The ideal candidate will have customer service experience, excellent communication skills, and a passion for travel. This role...
Customer
Remote work
Work from home
Flexible hours
Jones Express Travel
Columbus, OH
3 days ago
New Home Consultant
...New Home Consultant M/I Homes has been building new homes of outstanding... ...s drive to always "treat the customer right," we have fulfilled the... ...will include showcasing our product features, floorplans, and... ...minimal supervision Stay informed about market trends and competitors...
Customer
M/I Homes
Columbus, OH
1 day ago
Comfort Consultant - Columbus
$150k - $200k
...hire great people and take care of our customers. People may join us for a job, but they... ...you, keep reading. The Role: Comfort Consultant As a Comfort Consultant, you'll help... ...identity, gender expression, genetic information, age, status as a protected veteran, status...
Customer
Temporary work
Buckeye Heating, Cooling & Plumbing
Columbus, OH
1 day ago
Specialty Pharmacist Consultant
$102.7k
...programs and serve as a clinical consultative resource for specialty... ...delivery for the Organization's customers. ESSENTIAL... ...primarily out-of-the office selling products/services (sales employees)... ...may have access to covered information, cardholder data, or other confidential...
Customer
For contractors
Work at office
Local area
Remote work
Highmark Health
Columbus, OH
16 hours ago
Gift Registry Consultant, Easton - Full Time
...Gift Registry Consultant Be part of an amazing story. Macy's... ...and milestones for countless customers and colleagues. Those stories... ...genuine conversation, product expertise, and considerate recommendations... ...and colleague availability. Information regarding hours per week...
Customer
Full time
Part time
Work from home
All shifts
Flexible hours
Afternoon shift
Macy's
Columbus, OH
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Consultant, Product Owner (Customer Information). Be the first to apply!