Sr. Vice President, Operations

Senior Vice President of Operations

Lead with purpose. Build alignment. Share in the success you help create.

At our company, we don't just work here—we own it together. As an employee-owned organization, every team member plays a role in our shared success. That ownership mindset drives how we collaborate, make decisions, and support one another.

We're looking for a Senior Vice President of Operations who is energized by bringing people together, strengthening shared services, and turning strategy into results. This is a unique opportunity to lead at a high level while contributing to a company where your impact is visible and rewarded.

Why This Role is Special

• Employee Ownership (ESOP): You'll share in the long-term success you help create
• People-First Culture: Collaboration, respect, and integrity are at the core of how we operate
• Enterprise Impact: You'll have a seat at the leadership table with the ability to shape how the organization works and grows
• Meaningful Work: Build systems, teams, and processes that make a lasting difference across the business

What You'll Do

Lead & Elevate Shared Services

Provide strategic leadership across IT, HR, Marketing, and Office Operations, ensuring each function is aligned, well-supported, and delivering measurable outcomes.

Information Technology (IT): Guide innovation, infrastructure, and cybersecurity while driving automation and data-driven decision-making.

Human Resources (HR): Support a people-first strategy focused on growth, engagement, and a strong ownership culture.

Marketing: Ensure brand, communications, and go-to-market support align with business growth goals and strategic initiatives.

Office Operations: Ensure a consistent, high-quality workplace experience across teams and locations.

Drive Operational Excellence

• Champion continuous improvement and smarter ways of working
• Streamline processes and maximize resources
• Build scalable systems that support long-term growth

Strengthen Governance & Risk Management

• Establish clear policies, standards, and controls
• Partner across teams to support compliance and mitigate risk
• Ensure strong vendor and systems governance

Own Financial & Resource Strategy

• Help shape budgets and investment priorities
• Balance cost-conscious decision-making with service quality and employee experience
• Align resources to drive meaningful business outcomes

Leadership & Team Impact

You'll lead and develop shared services leaders while fostering a collaborative, ownership-driven culture:

• Build alignment and accountability across teams
• Coach and develop high-performing leaders
• Create clarity in priorities and decision-making

What You Bring

• Bachelor's degree in Business, Operations, or related field
• 10+ years of progressive leadership experience
• Proven ability to lead cross-functional initiatives and drive results
• Strong communicator who can influence, align, and execute

What Sets You Apart

• You lead with integrity and build trust
• You think like an owner and act with accountability
• You thrive in a collaborative, team-oriented environment
• You embrace change and bring others along with you
• You inspire people with vision, clarity, and purpose

Work Environment

This role is primarily office-based with occasional travel for collaboration, client visits, and company events.

Our Culture

We are proud of our employee-owned culture, where success is shared and every voice matters. We value:

• Ownership mindset – taking initiative and thinking long-term
• Collaboration – working together to solve problems and achieve goals
• Integrity – doing the right thing, every time
• Continuous improvement – always looking for better ways to serve our clients and each other

When you join us, you're not just stepping into a leadership role—you're becoming part of a team that is invested in each other's success.