Site Reliability Engineer[Hybrid]-( W2 ,Self-Corp)-[Local to Florida]

Site Reliability Engineer

Location: Miami, FL Hybrid



Job Type: 6-Month Contract



Target Start: 10/12



Visa: USC, GC Role Overview

We are seeking an experienced Site Reliability Engineer (SRE) to support the reliability, availability, performance, and resiliency of high-volume, customer-facing digital platforms and applications.

The ideal candidate will have strong hands-on experience in SRE, observability, production incident management, resiliency engineering, automation, and AI/LLM technologies. This role will act as a first responder for production issues while proactively identifying reliability risks and implementing intelligent automation and guardrails.

Key Responsibilities

• Monitor health, availability, and performance of production applications using Splunk, Dynatrace, APM, dashboards, alerting, and observability tools .

• Build and enhance dashboards to provide visibility into application and platform health.

• Identify trends, recurring issues, performance degradation, and potential reliability risks.

• Proactively detect and address issues before they impact customers.

• Serve as a first responder for production application and platform incidents.

• Triage incidents and determine severity, scope, root cause, and business impact.

• Troubleshoot production outages and coordinate resolution with engineering teams.

• Collaborate with technical and business stakeholders during critical incidents.

• Drive follow-up actions and permanent remediation for recurring issues.

• Support release evaluations and recommend pause/rollback decisions when releases negatively affect stability.

• Apply SRE principles to improve reliability, availability, scalability, and operational performance.

• Support chaos engineering, resiliency testing, and high-availability initiatives.

• Identify system weaknesses and develop strategies to reduce future incidents.

• Partner with development and engineering teams on long-term reliability improvements.

• Develop automation and operational guardrails using AI, LLMs, and AI agents .

• Build and enhance synthetic monitoring to simulate customer journeys and validate application health.

• Use automated monitoring to proactively identify failures and reliability risks.

• Leverage AI/LLMs to automate repetitive operational and incident-management activities.

• Continuously identify opportunities to improve monitoring, automation, and incident response.

Required Qualifications

• 8 - 12 years of hands-on Site Reliability Engineering experience supporting production environments.

• 5+ years of experience with observability and monitoring, including:

  • Splunk

  • Dynatrace

  • APM tools

  • Dashboards

  • Alerting

  • System/application monitoring

• Strong experience with production incident management, incident triage, outage troubleshooting, and root cause analysis .

• Ability to assess incident severity, scope, customer impact, and business impact .

• 2+ years of experience using AI/LLMs for operational automation, monitoring enhancements, reliability activities, or intelligent guardrails.

• Strong understanding of SRE principles and reliability engineering .

• Experience with high-availability and customer-facing production applications .

• Experience with chaos engineering, resiliency practices, and synthetic monitoring .

• Strong troubleshooting and problem-solving skills.

• Experience partnering with development and engineering teams to resolve complex production issues.

• Strong communication and stakeholder-management skills.

Preferred Experience

• AI agents and LLM-powered operational automation

• Automated incident response and remediation

• Reliability guardrails

• Customer-journey synthetic monitoring

• Release health monitoring and automated rollback strategies

• Performance and availability engineering

• Hospitality, travel, e-commerce, or other high-volume customer-facing environments