Manager, Consulting

Role Description

The Project Manager leads small and large project teams through discovery, design, build, and configuration and delivers solutions for our healthcare and life sciences customers. This role provides leadership and management to project teams to ensure we deliver projects on time, with quality, and on budget.

This role is the primary point of contact for the client, ensuring any risks or issues are mitigated and setting expectations for what is needed from the customer to be successful. This person will work closely with all internal project roles, including the Solution Architect, Technical Architect, and Business Analyst, to ensure services are being delivered per the project plan and agreed Statement of Work.

Working Hours: EST time zone overlap (6:30 PM – 2:30 AM IST). This is a fully remote role.

Looking back on your first 12 months at Komodo Health, you will have accomplished:

• Leading a high-performing project team and customer through a successful design, build, and implementation by developing and establishing a comprehensive project plan that aligns with all stakeholder objectives.
• Adhering to project budget and timelines by tracking resource allocations, monitoring key milestone deliverables, and taking corrective actions as needed.
• Proactively identifying and managing project risks by developing a robust risk management plan to mitigate and address issues promptly.
• Building and leading continuously improving on each project implementation by conducting regular project reviews, identifying lessons learned, and implementing best practices for future projects.

You will accomplish these outcomes through the following responsibilities:

• Strategically build relationships with relevant customer sponsors and stakeholders with each project to actively identify and create future opportunities, customer references, and develop a robust industry network of contacts.
• Own overall project management during an engagement; participate in discovery and requirement workshops to define and prioritize requirements, collaborate with project team members to design appropriate solutions, execute projects in a timely manner with clear expectation setting and communication to all stakeholders.
• Manage day-to-day operational aspects of a project and scope and effectively apply our methodology or client’s methodology if being used and enforce project standards; create, maintain, and own standard project deliverables (status decks, milestone kickoff decks, project plans, burn reports, RAID logs, build progress trackers, etc.).
• Manage timelines, budget, and scope deliverables as documented in the SOW. Accurately communicate and report the project status to reflect risks or issues that may impact schedule, budget, or quality.
• Proactively identify and manage project risks; escalate and work to resolve major risks and issues so a mitigation plan can be developed.
• Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
• Identify staffing needs and determine individual project team member responsibilities.
• Contribute and drive the change order process by working with the practice and functional leads, create initial documentation including estimates, assumptions, deliverables, and timelines.
• Participate in customer training and other implementation initiatives as part of overall project deliverables.

Qualifications

• Strong professional experience in project management.
• Life Sciences/Pharmaceutical industry experience.
• Project management experience with software or custom development implementations experience - ideally in a consulting environment.
• Proven ability and experience working in a collaborative environment to meet client needs with the ability to work across global teams, both internally and externally, to influence project contributors and stakeholders at all levels.
• Demonstrated analytical and strategic-thinking skills and experience with the complete lifecycle of complex enterprise projects; understand core project management concepts, data modeling, theories, practices, and methods.
• Experience facilitating meetings, demonstrating brainstorming/consensus building skills, and interacting with project sponsors at all levels.
• Detail-oriented with the ability to quickly assimilate and apply new concepts, business models, and technologies.
• Demonstrated experience with Waterfall and/or SCRUM methodologies.

Requirements

• PMP/SCRUM certification.
• Experience with CRM software, preferably Salesforce (Salesforce certifications are a plus e.g. Admin/Platform App Builder).
• Experience with Salesforce and/or CRM implementations within the Life Science and healthcare space.

Benefits

• Hybrid work model with hubs in San Francisco, New York City, and Chicago.
• Clear expectations regarding work setup before joining.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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