Sales and Events Coordinator

Sales and Events Coordinator

Sales & Events Coordinator

Since opening in 1928 as the iconic Sir Francis Drake Hotel, this landmark has been at the heart of San Francisco's cultural and social scene. Reborn in early 2022 as Beacon Grand, A Union Square Hotel, it has reclaimed its legendary status with thoughtful restoration, inspired design, and a renewed reputation for luxury and hospitality excellence. Recognized industry-wide for its transformative comeback, Beacon Grand has already earned acclaim for its elevated guest experience and standout public spaces, including award recognition for design, service, and culinary innovation.

Located in the beating heart of Union Square, Beacon Grand is more than a hotel, it's a cultural destination that blends storied heritage with contemporary style. From its beautifully reimagined guestrooms and suites to its celebrated dining venues and vibrant social spaces, Beacon Grand strikes the perfect balance of timeless elegance and modern energy. Above it all, the Starlite Room, long a legendary name in San Francisco nightlife, once again shines as an "anchor in the sky," drawing guests and locals alike with its elevated atmosphere and unforgettable views.

As cable cars rumble past the front doors and guests return to enjoy the next chapter of this historic address, Beacon Grand continues to evolve with fresh experiences, programming, and enhancements that keep it at the forefront of luxury hospitality. This is a once-in-a-generation opportunity to join a hand-picked Sales team of hospitality innovators and play a central role in shaping the future of one of San Francisco's most celebrated hotels.

We are actively searching for a Sales and Events Coordinator

Job Summary

The Sales & Events Coordinator executes the sales strategy of the hotel, as defined by the Director of Sales & Marketing, to ensure that occupancy, average daily rate, extended stay, and market share goals are achieved. This includes assisting with client requests in a timely manner and efficiently handling all inquiries. The Coordinator will be required to perform general administrative duties, including but not limited to contracts, meeting room logistics, group rooming lists, and compiling/updating reports as needed.

Key Responsibilities

• Contract Management: Merge contracts (both catering and group); process Group and Event Definite Booking Turnover; handle amenity requests; and assist with group requests (room changes, guestrooms, counts, etc.).
• Inquiry Handling: Answer telephones and take inquiry calls via phone/email; serve as the primary Point of Contact for Sales & Catering inquiries; and qualify all leads and walk-ins.
• Group Coordination: Ensure correct coding of group blocks and assist in booking and servicing small meetings and repeat meetings.
• Documentation: Administer all Delphi Catering Documents, including creating contracts, generating Banquet Event Orders (BEOs), and revising BEOs/making changes in the system.
• Financial Duties: Ensure deposits are paid and send receipts to clients; process group commissions; and manage all purchase orders for the department.
• Reporting: Email weekly pickup reports to all groups (Sales & Events); enter final room pickup numbers at the end of events; and perform data entry for all Sales & Events reports.
• Operations Support: Coordinate the BEO process to ensure completeness and accuracy; support other F&B departments (Banquets, Kitchen, Outlets) as needed; and load all turn-downs.
• Office Administration: Manage filing and merge files; maintain Delphi cleanup and data maintenance; manage office supplies (sales kits, toner, paper, folders, etc.); and perform other administrative duties as requested by management.

Qualifications and Skills

• Technical Proficiency: Proficient knowledge of computer applications, including Outlook, Word, Excel, and PowerPoint.
• Service Oriented: A true desire to satisfy the needs of others in a fast-paced environment.
• Communication: Refined verbal and written communication skills.
• Soft Skills: Strong analytical, organizational, and interpersonal skills.

Company Benefits

• Generous Paid Time Off plan, up to Five Weeks per Year
• Part-time Employees are also eligible for PTO
• Medical / Dental / Vision Insurance after 30 days of Service
• 401(k) Retirement Plan with Company Match
• Hotel Travel Programs
• Local Retailers Discount
• Pre-Tax Commuter Benefit
• Company Paid Basic Life Insurance and Accidental Death & Dismemberment
• Voluntary Short-Term Disability (STD) and Long-Term Disability (LTD)
• Voluntary Supplemental Life Insurance and Accidental Death & Dismemberment
• Voluntary Critical Illness, Accident Insurance and Hospital Indemnity

EOE: Northview Hotel Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on any characteristic as outlined by federal, state, or local laws

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.