IT Support Engineer

Job DescriptionJob DescriptionFusco Personnel is recruiting for a resourceful, hands-on IT professional to join our client as an IT Support Engineer, supporting the desktops, servers, network equipment, and applications that keep our customers up and running. This role handles everything from routine end-user issues to more complex break/fix incidents that call for deeper knowledge of servers, virtualization, and networking, and is expected to resolve the majority of requests independently while meeting agreed service levels. Beyond incident response, this person also handles maintenance, updates, and system upgrades across a variety of customer environments. Success in this role comes down to two things: sharp technical skills and a genuine passion for taking care of people.