Food & Nutrition Patient Services Lead

Major Responsibilities Coordinates Food & Nutrition Services by leading and directing line staff work activities according to the established position descriptions. Coordinates Food and Nutrition activities to ensure overall provision of quality patient and customer care consistent with Advocate Aurora Health policies and procedures. Demonstrates working knowledge of sanitation requirements. Addresses patient, visitor, and staff issues. Makes appropriate referrals for follow‑up. Monitors the physical work environment to ensure regulatory agency requirements are met (Board of Health, Accrediting Organization, OSHA). Addresses personnel issues to promote a productive and healthy work environment. Responsible for maintaining adequate levels of communication. Works with employees to guide them through their workday. Coordinates resource management. Provides directions to associates to locate appropriate supplies and equipment needed for operations. Minimum Job Requirements Education : High School Graduate Certification / License : ServSafe Food Handler certification issued by the National Restaurant Association must be obtained within 1 year. Work Experience : 5 years in a Food Service‑related position Knowledge / Skills / Abilities : Ability to proficiently speak, read and write English as related to essential job activities. Articulate communication. Strong organizational, motivational problem solving, and supervisory skills. Proficient knowledge of computer applications and systems. Demonstrated ability to manage, motivate and develop staff. Able to work flexible hours, including holidays, nights and weekends. Able to meet time constraints in a fast‑paced environment. Physical Requirements And Working Conditions : Ability to lift up to 35 pounds without assistance. For lifts greater than 35 pounds, lifting equipment is expected to be used or the lift must be performed with at least one other associate when available. All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job‑related instructions and perform any other job‑related duties requested by their leaders. #J-18808-Ljbffr