Field Service Technician

Field Service Technician

Legal Entity: Fives Landis Corp. Country: United States State: Michigan City: Wixom Job Family: Aftermarket and Services Job Type: Permanent position Work Location: Remote Compensation: $28 $38/ per hour (rate offered will be commensurate with experience)

At Fives Landis Corp, we are driven by a common calling, to prove that industry can do it! We work together daily to make industry an answer to all of the major technological, environmental, social and economic challenges of our time. For over 200 years, we've invented and designed the solutions and technologies that substantially and sustainably improve everyone's daily life. Fives Landis Corp is the High Precision Machines Division of Fives specializes in the design and supply of various types of machines for numerous markets such as Automotive, Aerospace, Defense, Rail, Shipbuilding, Energy, Space, etc. The division has approximately 1,800 employees worldwide working in about 20 locations in Asia, Europe, and North America. It is with you that industry can do it! We are currently seeking Field Service Technicians who have the same desire to prove that industry can do it! Location Flexibility: Candidates do not need to be based at our Hagerstown, Maryland headquarters. We encourage applicants from MD, VA, WV, PA, KY, NY, IL, IN, OH and MI to apply.

Your role will be to:

• Set up, integrate, and thoroughly test equipment and systems at client locations to ensure optimal functionality and reliability.
• Demonstrate equipment performance and capabilities to customers, confirming proper operation and satisfaction with system standards.
• Provide rapid support for critical equipment failures to minimize downtime.
• Perform emergency repairs by diagnosing technical issues and implementing effective and timely solutions.
• Educate and assist clients on proper equipment operation, maximizing efficiency and user confidence.
• Communicate clearly and proactively with customers and internal teams to provide timely service updates and maintain alignment.
• Serve as the primary technical liaison, managing customer interactions and ensuring prompt and accurate resolution of issues.
• Submit detailed service reports, including parts used, time spent, and corrective actions taken.

At Fives Landis Corp. and under the direction of the Service & Installation Manager, you will join the Service team.

BENEFITS:

• 12 paid holidays
• 401(k) matching
• Medical - Dental - Vision insurance
• Pet Insurance
• ID Theft Protection
• Hands-on training
• Tuition & Training reimbursement
• Wellness programs with $ incentives
• Employee engagement activities
• Community initiatives
• Generous travel incentives

Fives Landis Corp offers holidays, Medical, Dental & Vision insurance, FHA & HSA accounts, 401(k) with 100% vested ownership of company match, tuition & training reimbursement, etc.

If this is you, come join us, too! We are seeking someone who has a minimum of a High School diploma or GED. 2 years of field service experience and knowledge of precision cylindrical grinding. Centerless and double disc grinding knowledge is a plus. An understanding of CNC machines with servo drives & motors. And have programable Logic Controls such as Allen Bradley, Fanuc, Siemens, etc. If you are a self-starter, who is flexible and eager to travel 75% to engage with customers and is committed to an innovative work environment, then we are eager to change the world with you! By becoming part of Fives, you will be joining an international group that will provide you with access to numerous opportunities for growth and mobility, in a wide number of fields. We will give you room to learn, grow and develop, both professionally and personally. Must be legally eligible to work in the United States. All offers of employment are contingent upon clear results of a background check and drug screen. Background checks and drug screens will be conducted on all final candidates in accordance with applicable laws and regulations.