Accounts Receivable Specialist

Almost fully remote. Only 1 day a week required in office (Watertown) Job Title: Accounts Receivable Specialist The Accounts Receivable Specialist supports the full invoicing and collections cycle by preparing and delivering customer invoices, managing past-due accounts, and maintaining accurate records of all customer interactions. This role focuses on reducing delinquency, resolving customer issues promptly, and collaborating with internal teams to ensure efficient and accurate billing processes. Responsibilities Prepare and deliver generated invoices to customers on a regular basis via mail, email, customer portals, and other approved channels. Contact customers regarding all past-due invoices, proactively follow up on delinquent accounts, and document all correspondence and outcomes until final resolution. Field incoming calls from customers with questions or complaints, provide clear and professional responses, and record all interactions in the appropriate systems. Communicate clearly and effectively with customers and internal stakeholders using strong verbal and written communication skills. Develop and maintain close working relationships with customers to support timely payments and achieve delinquency reduction goals. Research individual invoices against manual files, contracts, or pre-arranged customer agreements to resolve discrepancies and answer inquiries. Collaborate with account managers, business centers, and senior leadership when accounts are deemed uncollectible at the department level, providing detailed documentation and recommendations. Perform summary billings for a predefined list of customers on a regular basis using Excel and various reporting tools. Prepare custom invoices tailored to specific customer requirements while ensuring accuracy and compliance with internal guidelines. Prepare credit notes, secure required approvals, and ensure timely processing and posting to customer accounts. Maintain a delinquency rate of 5% or less for assigned accounts and ensure unapplied cash does not age more than 30 days, clearing all unapplied amounts from customer accounts by the end of each fiscal month. Support and participate in ad hoc projects as needed, contributing accounting and collections expertise. Analyze existing processes, identify opportunities for improvement, and suggest enhancements to increase efficiency and accuracy in accounts receivable activities. Work collaboratively as part of a team with both local colleagues and remote personnel, sharing information and supporting common goals. Essential Skills At least 1 year of experience in collections. Two years of accounts receivable or similar experience. Hands-on experience with accounting, collections, and accounts receivable processes. Proficiency in Microsoft Excel and Word, including the ability to use spreadsheets and reporting tools for billing and reconciliation. Strong general computer skills and comfort working with various systems and customer portals. Excellent verbal and written communication skills for interacting with customers and internal stakeholders. Ability to research and reconcile invoices against manual files, agreements, and supporting documentation. Strong attention to detail and accuracy in preparing invoices, credit notes, and summary billings. Ability to manage delinquent accounts effectively and work toward defined performance targets such as delinquency rate and unapplied cash age. Demonstrated ability to work collaboratively within a team environment, including with remote team members. Additional Skills & Qualifications Experience in finance or a related field is beneficial. Additional collections experience beyond the minimum requirement is an advantage. Familiarity with advanced Excel functions and reporting tools is a plus. Knowledge of specialized accounting or collections systems is a plus. Demonstrated interest in process improvement and continuous enhancement of workflows. Work Environment This role operates primarily in an office-based environment, with in-office work required on Wednesdays. On other days, work arrangements may offer flexibility outside the office, depending on business needs and policies. The position involves regular use of computers, Microsoft Excel, Word, and various reporting tools and customer portals. The work setting emphasizes collaboration with both local and remote team members, clear communication, and a focus on accuracy and continuous improvement in accounts receivable processes. Professional business attire may be expected when working on-site or in customer-facing situations. Job Type & Location This is a Contract position based out of Watertown, WI. Pay And Benefits The pay range for this position is $20.00 - $22.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Watertown,WI. Application Deadline This position is anticipated to close on Sep 30, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr Aston Carter