Senior Commercial Door Systems Technician

Job Description

Job Description

Join Vortex Doors as a Senior Commercial Door Systems Technician

At Vortex Doors, we’re known for setting the standard in commercial and industrial door service nationwide. As a seasoned technician with 4+ years in the industry, you’ll be the go-to expert customers trust to keep doors, docks, and entry systems operating safely and efficiently.

A day in your role

Start your morning reviewing a variety of scheduled service calls. You’ll move from diagnosing a broken torsion spring at a distribution center, to installing low-voltage access control on a retail storefront, to fine-tuning a dock leveler at an industrial site. Throughout the day, you’ll document work performed, communicate clearly with customers about options and costs, and verify that every job meets code and our rigorous quality standards.

What you’ll handle

• Install, service, and troubleshoot commercial and industrial doors, docks, operators, and related hardware using the right tools and methods.
• Diagnose and repair issues such as failed springs, worn hinges, misaligned tracks, damaged locks, and electrical component faults; welding training available if you’re eager to learn.
• Configure and fit locks, handles, closers, and integrate low-voltage and access control components.
• Ensure all work complies with safety policies, building codes, and manufacturer specifications.
• Deliver clear, respectful customer communication—explain findings, recommend solutions, and provide cost-effective options.
• Maintain accurate, timely records of all installs, repairs, and maintenance visits.
• Perform final quality checks to uphold Vortex’s unmatched workmanship standards.

Why Vortex Doors

• Industry-leading training in our state-of-the-art facility covering commercial and retail door openings, hardware, storefront glazing, and automatic doors.
• Real advancement pathways with multiple technician levels and leadership opportunities.
• Ongoing education on manual door systems and dock equipment for industrial openings, plus options for industry certifications.
• Hands-on training with hollow metal doors, frames, and hardware.
• Strong safety culture, positive team atmosphere, and frequent recognition.
• Competitive pay, comprehensive health benefits, 401(k) match, 8 paid holidays, and a robust vacation/sick program.
• Company-provided uniform, tools, and annual boot allowance.
• Company vehicle for service calls.

What you bring

• 4+ years in commercial/industrial door service.
• High school diploma or equivalent; AAADM certification is a plus.
• Deep knowledge of door types, brands, and hardware.
• Comfortable with hand/power tools and precise measurements (tape measure, fractions, layout).
• Strong safety awareness and adherence to procedures.
• Basic computer literacy for documentation and communication.
• Physical capability to lift 50+ lbs, bend and kneel for extended periods, climb ladders up to 20', and operate power tools.
• Excellent interpersonal, communication, and problem-solving abilities, including handling fast-paced situations and confidently guiding customers to solutions.
• Detail orientation and pride in quality craftsmanship.

Work schedule and conditions

• Full-time within business hours of 7:00 AM–5:30 PM, Monday–Friday, with some overtime and on-call as needed.
• Continuous, on-the-job training as you grow with Vortex.
• Fast-paced, results-oriented field environment.
• Eligible to drive a company vehicle with a valid driver’s license.

Pre-employment requirement (verbatim):

Must pass Drug test, Background check and Motor Vehicle check

Preferred proficiencies

• Customer service and professional communication in the field.
• Industrial construction practices; construction site installation.
• Preventive maintenance planning; equipment repair and maintenance.
• Electrical installation, repair, and diagnostics (commercial electrical expertise; electrical/electronic systems; low-voltage cabling; access control systems).
• Troubleshooting: electrical, mechanical, and system-level diagnostics.
• Mechanical assembly, testing, and component repair.
• Industrial electrical systems; conduit pulling and bending.
• Glass/glazing: glass cutting and installation; storefront glazing.
• Door installation; measuring and quoting; tape measure reading accuracy.
• Equipment installation and wiring; equipment diagnostics and troubleshooting.
• Concrete installation and finishing.
• Experience in a manufacturing environment; basic computer skills.
• High School / GED.

Tools and tech you’ll use

• Industrial controls
• Power tools

If you’re motivated, reliable, and ready to take on complex service work with a trusted industry leader, we’d love to meet you.