Customer Service Representative

As a Customer Service Representative (CSR) or Hostess at Pizza Hut, you are the first point of contact for our customers, ensuring they receive exceptional service from the moment they place an order. Your role is essential in handling customer inquiries, processing orders accurately, and making sure our guests feel valued. Whether taking orders over the phone or assisting with dine-in service, you will play a vital role in creating a great customer experience. Responsibilities: - Answer phone calls professionally and assist customers with orders and inquiries. - Process orders accurately while upselling promotions and menu items. - Communicate clearly with customers and team members to ensure order accuracy. - Maintain a friendly and welcoming demeanor to provide top-tier customer service. - Resolve customer concerns promptly and effectively. - Assist in organizing takeout and delivery orders for smooth operations. - Support front-of-house duties, such as greeting guests and helping w...Customer Service Representative, Customer Service, Representative, Processing, Customer Experience, Restaurant, Retail