District Manager

Job Description

Job Description

Salary: Starting at $60,000

DISTRICT MANAGER

$60,000-$70,000annual salary / Benefits + PTO/Full-time/ Supervisory role

CompanyOverview

White Rhinoexists to providememorable in-store experiences for customers. We are local coffee shops in many locations, and we value excellence, wisdom, follow- through,generosity,accountability, family first, and fun. We strive to provide a friendly, warm place where anyone can belong; high-quality sustainably grown craft coffee and ingredients; and a craft food menu that always leaves the customer wanting more.

Job Summary:

The District Manager will develop district-level strategies to achieve each stores financial, operational, and customer-service goals while addressing each stores unique strengths and challenges in sustainable ways. This supervisory position willleada team of leaders. The responsibilities include motivating, coaching, and strengthening Shop Managers in their roles as team leaders, retail operators, and business owners. Additionally, the role involves serving as a resource, providingexpertiseon key customer issues, team staffing and management, store operations, and company policies and procedures.

Daily Tasks and Projects:

• Collaborate with Shop Managers to develop, implement, and manage business plans for shoplocations

• Maintain full responsibility for the financial performancedirectly relatedto their district's shopoperations

• Assist Shop Managers in ensuring shops achieve WRC standards and deliver an exceptional customerexperience

• Continually evaluate and improve operating procedures to ensure fiscal, operational efficiencies, and asset control

• Ensure district shops adhere to company policies andprocedures

• Ensure compliance of all shops with health regulations and certifications

• Mentor Shop Managers to develop their skills and depth oftalent

JobQualifications:

• Verbal and written business communication

• Problem-solving using analytical,creativeandcritical -thinkingskills

• Time-management and organizational skills

• Flexibility to adapt to changes in businessoperations

• Negotiating and resolving conflicts with employees and customers

• Leadership skills to motivate, teach and encouragecoworkers

Required Education, Certification, or Experience:

• 3+ years in food service/ restaurantmanagement

• 3+ years in a customer service environment

• Multi-unit managementispreferred

• Undergraduate degreeispreferred

• Ability to work full-timevariable hours including early mornings, evenings,weekends and/ orholidays

• Ability to visit each shop in your portfolio at least once a weekwith reliabletransportation

• Cleared background check and drugtesting

Compensation and Benefits:

• $60,000 - $70,000annual salary, based on experience

• Quarterlybonus based on overall shopperformance
  

• 100% employee-only medical coverage (on base plan) including virtual urgent care and mental healthsupport

• Supplemental insurance benefits available(dental,vision, voluntarylifeand AD&D)

• One $50,000 Basic Life & AD&D insurance policy for the employee at no cost to the employee

• 80 hoursof paid time off increasing with tenure

• 8 hours forGive Back Day- a paid day to dedicate to serving at a localnon-profit