Industrial Sales Representative

Position Summary:

The Industrial Sales Representative is responsible for driving profitable growth within the North American industrial channel through strategic account management, new business development, channel expansion, and execution of DURABLE's industrial growth strategy. This position will identify new market opportunities, develop long-term customer relationships, lead industrial product launches, and work cross-functionally to expand DURABLE's presence with industrial distributors and end users.

Key responsibilities:

• Develop and execute the North American industrial channel strategy aligned with annual business objectives.
• Identify, prospect, and secure new industrial distributors, buying groups, and strategic end-user opportunities.
• Manage and grow existing industrial accounts through joint business planning, quarterly business reviews, and customer engagement plans.
• Develop annual sales budgets, forecasts, and opportunity pipelines while maintaining forecast accuracy.
• Drive new product launches within the industrial channel and identify assortment gaps specific to the North American market.
• Collaborate with Marketing to develop industrial campaigns, customer programs, sales tools, and training materials.
• Deliver product demonstrations, customer presentations, webinars, and training sessions.
• Represent DURABLE at trade shows, customer meetings, and industry events.
• Monitor competitive activity, pricing, market trends, and customer feedback to identify new growth opportunities.
• Work closely with Customer Service, Supply Chain, Product Management, and German headquarters to ensure successful execution.
• Maintain accurate CRM records, sales forecasts, opportunity pipelines, and account activity.

Working together:

• Partner with Sales, Marketing, Customer Service, Operations, and Supply Chain to deliver an outstanding customer experience.
• Collaborate closely with Product Management and international colleagues on product launches, market intelligence, and strategic initiatives.
• Support cross-functional initiatives that strengthen DURABLE's industrial market position across North America.

Knowledge & Soft Skills:

• Strong consultative selling, negotiation, and relationship-building skills.
• Entrepreneurial mindset with sound commercial and financial acumen.
• Excellent presentation, communication, and organizational skills.
• Strong analytical ability with experience managing sales data, pipelines, and forecasts.
• Self-motivated with the ability to work independently while contributing to a collaborative team.
• Ability to translate global strategies into successful local execution.

Professional Experience and Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions.

• 5+ years of B2B sales experience within industrial distribution, MRO, warehouse, logistics, manufacturing, safety, or facility management markets.
• Bachelor's degree in Business, Marketing, or related field preferred.
• Demonstrated success developing new business while growing strategic customer relationships.
• Experience managing annual sales plans, budgets, forecasts, and profitability.
• Strong proficiency with Microsoft Office, CRM platforms, and SAP (preferred).
• Valid driver's license and willingness to travel up to 40% throughout the U.S. and Canada with occasional international travel.

Key Performance Indicators:

• Industrial sales growth versus annual budget
• New account acquisition and pipeline development
• Gross margin improvement
• Forecast accuracy
• Successful execution of new product launches
• Customer engagement, training activity, and quarterly business reviews
• CRM utilization and opportunity management

Benefits:

• Competitive salary plus performance incentive opportunity
• 15 corporate holidays
• 10 vacation days
• 401(k) with company match
• Health, dental, and vision insurance
• Professional development opportunities

Work Environment:

This position operates in a hybrid office environment with regular travel to customer locations, trade

shows, and industry events. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties

as negotiated to meet the ongoing needs of the organization.