Conversational AI/ Chatbot Developer

Conversational AI / Chatbot Developer

Diverse Agile Solutions, LLC (DAS) is seeking an experienced Conversational AI / Chatbot Developer to support an enterprise client and help design, develop, integrate, and optimize next-generation conversational AI experiences.

This is an exciting opportunity for a developer who enjoys working at the intersection of traditional conversational AI, Generative AI, and autonomous AI agents . The ideal candidate will have strong Microsoft Azure conversational technology experience and be comfortable integrating AI solutions with enterprise platforms such as Salesforce and PeopleSoft.

What You'll Do

• Design, develop, test, deploy, and maintain enterprise chatbots, virtual assistants, and AI agents.
• Develop and maintain conversational applications using Azure Bot Framework SDK v4 .
• Build conversational workflows using Waterfall Dialogs, custom middleware, and state management .
• Help modernize existing chatbot capabilities using Azure AI Foundry, Microsoft Copilot Studio, and Microsoft Agents 365 / Microsoft 365 Agents SDK technologies .
• Integrate conversational applications with enterprise systems using MuleSoft, REST APIs, Salesforce, and PeopleSoft .
• Develop Salesforce Live Chat and Case Management integrations for human-agent escalation and automated case routing.
• Build rich conversational experiences using Adaptive Cards across web, mobile, and messaging channels.
• Integrate Azure Conversational Language Understanding (CLU) with Azure OpenAI/GPT to support intent recognition, routing, fallback handling, and contextual responses.
• Develop and optimize RAG and LLM-based solutions .
• Monitor conversation logs, intent accuracy, containment rates, and other performance metrics to continuously improve the user experience.
• Use tools such as Azure Application Insights and Power BI to analyze conversational performance.
• Work with Product Managers, UX Designers, developers, and business stakeholders to translate business requirements into effective conversational experiences.
• Participate in Agile development, testing, code reviews, and CI/CD activities.

Required Qualifications

• 3+ years of software development experience with a focus on Conversational AI, NLP/NLU, chatbots, or LLM/AI agent development.
• Hands-on experience with Azure Bot Framework SDK v4 .
• Experience with Waterfall Dialogs, custom middleware, and conversation state management .
• Strong programming experience with C# and .NET .
• Experience with JavaScript , HTML, and CSS.
• Experience with Azure OpenAI and/or Generative AI technologies .
• Experience with Azure CLU or other NLU technologies .
• Experience integrating enterprise applications through REST APIs and/or MuleSoft .
• Experience with Salesforce and/or PeopleSoft integrations .
• Strong understanding of conversational design, APIs, enterprise integration, and cloud-based application development.
• Excellent communication skills and ability to work effectively with technical and non-technical stakeholders.

Preferred Qualifications

• Experience with Azure AI Foundry .
• Experience with Microsoft Copilot Studio .
• Experience with Microsoft Agents 365 / Microsoft 365 Agents SDK .
• Experience developing Adaptive Cards .
• Salesforce Live Chat and Case Management integration experience.
• Experience with Azure Cosmos DB for conversation state and user context.
• Experience with Azure Application Insights and Power BI .
• Experience developing RAG/LLM orchestration solutions.
• Experience building or maintaining CI/CD pipelines using Azure DevOps, GitHub Actions, or similar tools.
• Experience working in higher education or other complex enterprise environments .
• Experience with agentic AI and autonomous AI architectures.

Why Join DAS?

At Diverse Agile Solutions , you'll work on challenging technology initiatives involving Artificial Intelligence, Cloud, DevSecOps, Cybersecurity, Agile Transformation, and Enterprise IT modernization .

We are a growing technology services company that values technical excellence, collaboration, accountability, and professional growth.

Position Details

Position: Conversational AI / Chatbot Developer
Company: Diverse Agile Solutions, LLC
Employment Type: Contract
Work Arrangement: [Remote potential depending on candidate]
Location: Adelphi, MD
Duration: Initially 6 month with possible extension
Compensation: $85,000 - $90,000

How to Apply

If you're an experienced Conversational AI developer who is excited about combining Azure, Generative AI, enterprise integrations, and next-generation AI agents , we'd like to hear from you.