Customer Service Field Specialist (Medical Equipme

Customer Service Field SpecialistMake a Difference-Every Day Looking for more than just a driving job? At Arjo, you'll play a meaningful role in healthcare-helping hospitals and care teams provide safe, high-quality patient care. As a Customer Service Field Specialist, you'll combine hands-on work, customer interaction, and problem-solving to support the people who care for others. This is not a typical delivery role-you'll build relationships, support clinical staff, and make a real impact every day.Why This Job Stands OutTop Pay: $22-23.50/hour + overtime + incentivesHome Daily: Local routes - no long-haul drivingStable Career: Growing healthcare industryMeaningful Work: Support hospitals and patient careStrong Benefits: Medical, dental, vision, and 401(k) with company matchPaid Time Off: PTO (accrued, up to 15 days annually) + 8 holidays + up to 4 floating holidays + paid birthday dayCareer Growth: Paid training and advancement opportunitiesWhat You'll DoDeliver and pick up medical equipment at hospitals and healthcare facilities across the west-Phoenix Metro areaProvide basic equipment orientation and support to clinical staffBuild strong relationships through professional, responsive customer serviceEnsure accurate delivery, pickup, and service documentationIdentify and resolve customer concerns quickly and professionallyLoad, unload, clean, inspect, and disinfect equipment to Arjo safety and quality standardsOperate a 20-foot box truck safely and professionallyMaintain a clean, organized vehicle and professional appearanceA Day in the LifeYou'll start your day at our Surprise service center, load your route, and travel locally to healthcare facilities. Throughout the day, you'll interact with nurses and hospital teams, deliver and set up equipment, answer questions, and ensure everything meets their needs. No long-haul routes. No overnight travel. Home every day.Full-time schedule: Tu-Sat / 3pm-11:30pmWhat We're Looking For2+ years of customer service, delivery, or field service experienceStrong communication skills and a customer-first mindsetMust have a clean driving recordAbility to operate a 20-foot box truckAbility to lift up to 30 lbs and push/pull up to 75 lbsComfortable working in a warehouse and outdoor Phoenix environmentSchedule based on customer demand; may include some nights and weekendsAbility to travel, including: One week of training in San Antonio, TX Additional travel opportunities to support service centers nationwide Travel by commercial air for business needsWhy Arjo vs. Other Companies?Primarily hospital-based work (not in-home care)Local routes-home every dayHigher pay than many similar roles in the Phoenix areaStrong focus on customer relationships, not just deliveriesAbout ArjoAt Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.