Senior Business Analyst

Requirements

• 5 or more years of experience in enterprise business analysis supporting large-scale public-sector or healthcare technology initiatives.

• Proficiency in Microsoft SharePoint administration for managing metadata structures, document libraries, and versioning standards.

• Experience with eliciting, documenting, and prioritizing functional requirements, user stories, acceptance criteria, and traceability matrices.

• Experience in mapping current-state and future-state workflows, system interactions, and data flows using diagramming tools.

• Experience with coordinating User Acceptance Testing (UAT), defect triage, and verifying deliverables against business rules.

• Experience in supporting IT procurement lifecycles, statement-of-work reviews, and vendor solution evaluations.

• Excellent communication and executive facilitation skills to lead cross-agency governance meetings and summarize complex decisions.

Responsibilities

• Elicit, validate, and document comprehensive business, functional, and data requirements across cross-functional program initiatives.

• Model current-state and future-state workflows to identify operational bottlenecks and align system designs with enterprise standards.

• Administer the program's centralized SharePoint repository, maintaining folder hierarchies, metadata, and version-controlled libraries.

• Facilitate governance and technical meetings, recording decision logs, tracking action items, and preparing executive briefing materials.

• Support user acceptance testing preparation by developing test scenarios, clarifying functional issues, and validating software solutions.

• Provide analytical support for technology procurement planning, including statement-of-work inputs and vendor solution evaluations.

• Act as a key communication liaison among enterprise leadership, technical teams, external vendors, and operational stakeholders.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

For more information about Resourcesoft and our services, please visit our website.