Key Holder

Key Holder - Wrentham Premium Outlets (Onsite)

Join the bold side of retail! Reporting to the store manager, the key holder strategically manages and promotes sales culture within a retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the store per Psycho Bunny's core values and service standards.

Your daily adventures include:

• Building a delighted and loyal customer base through engagement, conversion, and capturing customers' phone numbers and email addresses.
• Assisting with the recruitment, training, development, and succession of high-performing, results-driven team members.
• Understanding and maintaining your own level of product knowledge and directly responsible for store team member's level of product knowledge and the ability to communicate it to customers.
• Accountable for payroll control and service-driven scheduling to maintain a highly profitable location while maintaining the highest service levels to customers.
• Analyzing customer profiles, buying trends, and competitive information to impact and drive business.
• Managing and monitoring loss prevention.
• Managing and achieving or exceeding all inventory and shrink goals; overseeing and managing physical inventory.
• Directly responsible for the execution and processing of merchandise, both incoming and outgoing (transfers).
• Managing and communicating merchandise opportunities to the store manager.
• Ensuring execution and maintenance of all visual directives and guaranteeing the visual presentation of the store always meets or exceeds Psycho Bunny's standards.
• Executing all requirements concerning OSHA to maintain a safe and compliant working atmosphere for all store team members & customers.
• Assisting with all other duties as required by the store manager.
• Working collaboratively with all other Psycho Bunny team members to achieve goals.

Your toolkit includes:

• 1-year minimum retail management experience.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Strong communication skills and the ability to foster a customer-focused selling culture.

Compensation will be determined based on your work location, knowledge, skills, and competencies.

Why choose the Psycho Bunny life?

• Sweet discount on the coolest fits.
• Room to grow in a rapidly expanding brand.
• Surrounded by smart and passionate people.

Ready to set a bold standard? Apply now to join and show us what makes you uniquely bold!

Diversity & inclusion: Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements, we encourage you to apply anyway - you could be a great fit for this or other positions.

Psycho Bunny is an equal employment opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

Equal opportunity employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.