IMAC Technician

At CompucomStaffing youre more than just a number. Our employee relationship managers support you throughout your engagement providing career guidance and reemployment assistance.

Our client is currently seeking a qualified IMACTechnician to join their team onsite in Waukesha WI and provide end-user support.

Duties and Responsibilities :

• Performs IMAC project work imaging / setting up / deployment / SNOW for asset tracking some basic troubleshooting during deployment

• Represents the company in a professional and businesslike manner and communicates effectively with customers and associates

• Interacts with customers responding to routine technical questions or requests for information

• Escalates problems and issues to a higher level of support if unable to resolve

Skills and Qualifications :

• Minimum 3years of experience supporting PC Hardware and software

• Understanding of desktop support for imaging / deploying / troubleshooting PCs

• ServiceNow or similar ticketing system experience

• Customer facing experience

• Able to train quickly on procedures and should have good IT knowledge base

• Windows 10/11 experience

• Able to multi-task work in a fast-paced environment with strong personalities and detail oriented

Wage Range :
The rate for this position is between $18.75 - $25.00 per hour unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market skills education experience and other qualifications of the successful candidate.

Benefits :
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits subject to applicable eligibility requirements: medical insurance dental insurance vision insurance life insurance AD&D insurance disability plans Employee Assistance Program paid holidays (up to 6 days annually) paid time off (minimum of 10 days annually) paid parental leave (minimum of 10 days annually) 401(k) FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time with or without notice subject to applicable law.

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Equal Employment Opportunity : CompucomStaffing a division of CompuCom Systems Inc. is an Equal Opportunity provide IT staffing services and solutions to Fortune 1000 companies as well as small and more informationvisit .

Work Authorization : Candidates mustbe authorized towork in the United States without the need for current or future employer sponsorship.

AI Usage : Please note artificial intelligence (AI) may be used to screen and/or assess applicants for this position but will not be used to substantially replace human decision making regarding this position.

Arizona Applicants : TO THE EXTENT REQUIRED BY APPLICABLE LAW THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.

California Residents : PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE .

We will consider for employment all qualified applicants including those with criminal histories arrest and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

Maryland Applicants : UNDER MARYLAND LAW AN EMPLOYER MAY NOT REQUIRE OR DEMAND AS A CONDITION OF EMPLOYMENT PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants : IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.

Rhode Island Applicants : THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODEISLAND ANDIS THEREFORE COVERED BY THE STATES WORKERS COMPENSATION LAW.

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On-Camera Video Interview Notice:

Candidates selected to interview must participate in live on-camera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required on-camera interviews may result in removal from further consideration for employment.

Required Experience:

IC