Optometric Technician

Job Description

Job Description

Position Title:

Optometric Technician / Medical Assistant

Reports To:

Rehab Director

Department/Location:

Tulsa Rehab / 5350 East 31st Street Tulsa, OK 74135

Status:

Regular/Full-time, Non-Exempt

NewView's Mission: We empower individuals who are blind or have low vision, maximizing their opportunities for independence through all stages of life.

NewView Values:

• Commitment to Empower
• Driven by Excellence
• Compassion is Key
• Leaders who Inspire

Position Summary: The Optometric Technician is responsible for assisting the optometrist in providing high-quality patient care. This role involves performing preliminary clinical testing, obtaining patient histories, assisting with diagnostic procedures, educating patients, and ensuring efficient patient flow throughout the clinic. The ideal candidate is compassionate, detail-oriented, and committed to delivering exceptional patient care.

Essential duties and responsibilities(3-5 core functions representing 80% of time spent):

1. Welcome patients and prepare them for their examination.
2. Obtain and document patient medical, ocular, medication, and family histories.
3. Measure visual acuity, intraocular pressure, and perform preliminary vision testing.
4. Conduct diagnostic testing.
5. Administer eye drops as permitted by state law and office protocol.
6. Accurately document findings in the electronic medical record (EMR).
7. Prepare examination rooms and maintain cleanliness of equipment.
8. Educate patients regarding vision status, treatment plans, follow-up care with low vision services.
9. Schedule appointments and coordinate referrals as needed.
10. Assist with insurance verification, authorizations, and billing support when required.
11. Maintain inventory of clinical supplies and notify management of shortages.
12. Follow OSHA, HIPAA, and infection control guidelines at all times.
13. Demonstrates kindness, patience, and empathy when working with patients, including those with diverse needs such as vision loss.
14. Shows a strong willingness to learn, grow, and adapt in a changing healthcare environment; open to training processes, and industry knowledge.
15. Communicates clearly and compassionately, with the ability to build trust and provide supportive, patient-centered service.
16. Approaches work with strong organizational habits and the ability to manage multiple priorities; scheduling and administrative skills can be developed with training.
17. Works well both independently and as part of a collaborative, multidisciplinary team in a fast-paced setting.
18. Brings a positive attitude and problem-solving mindset, with flexibility to adjust to new workflows or responsibilities.
19. Basic familiarity with office technology (e.g., computers, phone systems); experience with EMR systems, Microsoft Office, and healthcare processes is a plus, but not required.
20. Alignment with NewView Oklahoma’s mission and commitment to delivering accessible, high-quality care.
21. Must wear all the protective equipment required by the department.

1. Must follow all company policies and procedures including departmental safety policies.
2. Performs all other duties as assigned.

Qualifications (Minimum education, experience, training, licensure, certification):

• High school diploma or equivalent required.
• Experience with patient intake, insurance verification, and healthcare scheduling preferred.
• Experience with revenue cycle functions (eligibility, copays, basic authorizations, and patient collections) preferred.
• Experience working with individuals who are blind or visually impaired is preferred but not required training will be provided.

Physical Requirements:

TASK

OCCASSIONALLY

1-33 %

FREQUENTLY

34-66 %

CONSTANTLY

67-100%

N/A

Standing

x

Walking

x

Sitting

x

Reclining

x

Change Positions

x

Reaching (extending arms and hands)

x

Reaching across machines

x

Handling (Grasp/Hold/Seize and Turn)

x

Finger (Pinch/Pick)

x

Feeling (Perceive Attributes of Object)

x

Crouching or Squatting

x

Crawling

x

Balancing

x

Stooping

x

Kneeling

x

Jumping

x

Climb Stairs or Steps

x

Scaffolding

x

In/Out of Machine

x

Ladder

x

Machine Control Operations

Arm/Hand

x

Leg/Foot

x

Firm Grasp (Use Pressure and Force)

x

Fine Manipulation

x

Write in How Much Weight Position Will Be Lifting

OCCASSIONALLY

1-33 %

FREQUENTLY

34-66 %

CONSTANTLY

67-100%

N/A

Lifting/Lowering with hoist

x

Lifting/Lowering without hoist

x

Pushing/Pulling (Force)

x

Carrying

x

Exposure to Environmental Hazards

OCCASSIONALLY

1-33 %

FREQUENTLY

34-66 %

CONSTANTLY

67-100%

N/A

Paint fumes

x

Chemical fumes

x

Contact with skin/eyes

x

Chock dust

x

Climate extremes (hot in summer and cold in winter.)

x

Physical requirements of the job:

• Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force

frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Please note: Under the AbilityOne Program, NewView Oklahoma gives hiring preference to individuals who are legally blind. Any decision to disclose a disability by an applicant related to the hiring preference is completely voluntary. Requesting such information is also a part of our affirmative action efforts. The information that is disclosed will remain confidential. Also, your decision not to disclose disability status will not have a negative impact in the hiring process. NewView Oklahoma is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, gender identity, race, creed, color, national origin, honorably discharged veteran or military status, the presence of any sensory, mental or physical disability, the use of a dog guide or service animal by a person with a disability, or any other characteristic protected by federal, state, or local law.