Pool Attendant

Description

Job Overview:

A Pool attendant's primary responsibility will be to monitor the number of guests allowed in the pool area and make sure everyone is following the pool rules. The Pool Attendant also provides superior customer service to residents; responds promptly to resident inquiries and concerns and resolves issues as they are able in a timely efficient manner.

Shifts run August 12 th -September 7 th Monday-Sunday. All shifts are scheduled from 11:00 a.m.-7:00 p.m. Attendants are required to work a combination of weekends and weekdays.

Your Responsibilities:

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

• Acc o un tab i li t y f o r s e r v ici n g r e si d ents w ith a f o cus o n t h e v al u e s o f Fi r stSe r v i c e R e si d entia l : Do W h at's Rig h t, Own I t , I m p r o ve It, A i m Hi g h , Bu i ld Great Relationships , and B e Gen u i n e l y H el p f u l
• M u st m ai n tain r eg u lar and pun ctual att e nd a n ce t o re q u ired shi f ts, m e e t i ng s , tra i n in g, a n d related e m p l o ym ent e ng a g e m ents t o su p p o rt p o sit i o n r e sponsi b ilit i es a n d du t i es. A n y alterat i o n s t o the r e qu i r ed sche du le m u st b e r e v i e w e d and ap p r o v ed, in a d v a n ce, b y y o u r su p er v i s o r.
• To kn o w a n d fu l ly und er s t a n d all ass o ciati o n ru l es r el a t e d t o t h e As s o ciat i o n p o o l.
• Req u ire si gn atu r e , ad d ress a n d p h o n e nu m b er f o r e a c h h o u seh o ld e n t e ri n g with k e y f o b .
• Verify t h a t the per s o n a t t e m p ti n g t o e n t e r the p oo l h as a w o rki n g f o b . If a h o m e o wner has an iss u e with t h eir f o b , sha r e t h e Office and As s o ciat i o n M a n a g er's c o n t act i n f o r m a ti o n . Se n d t h e h o m e o wner's na m e a n d c on tact in fo r m a ti o n f r o m t h e sign -in she e t t o the As s o c i ati o n M a n a g er.
• A s p e o p le a r e che c ki n g in, r e m i n d th e m that n o g lass c o n tai n ers (po p , j u ice, salsa e t c.) a r e al l o w ed in t h e p o o l area.
• S an iti z e po o l g ate ha nd les d i si n fe c ti n g w i p es pr o v i d ed t wice per 5 - h o u r sh i f t. K e ep
• p oo l a t t en d a n t ' s t a b le area clean and san i ti z ed.
• C o n fi r m t h at the p e ople en t e ri n g t h e p oo l are 1 4 y e a rs o r o l d er if no ad u lt is p r e sent
• ( pers o n m u st c o n fi r m the h o m e o wner's n a m e, a dd r es s, p h o n e nu m b er.)
• P o o l a t t en d a n ts sh o u ld be circl in g t h e p oo l dec k s o cc a si o n al l y wa t ch in g f o r a n yo n e with g l a ss c o n tai n er s , s t ra igh t en in g deck c h ai r s, picki n g up deb r i s, m a ki n g sure areas are clean.
• If it is r ep o r t ed that so m e on e h as p o o p ed in the p oo l, yo u will h a v e t o an n o un ce that e v e r y o n e m u st c o m e o u t o f t h e p oo l a n d t h at the p o o l is cl o si ng . Y o u will n e ed t o p ut u p t h e " p oo l cl o s ed for cl e a n i n g" sign and c h ain t h e g a t e.
• You w ill ne e d to c o n tact t h e po o l v en d o r and let th e m k n o w t h at s o m e o n e p oop ed in t h e p oo l, a n d w e ne e d se r v ice.
• M ake sure the p oo l gate i s always cl o sed.
• M ake sure there are n o l o o se it e m s o r pa p er th a t c o u l d blow in t o the p o o l.
• Rep o rt any i t e m s in n e e d o f repair t o t h e Offi c e o r As s o ciat i o n M a n a g er.
• P o o l s taff are N OT t o p erf o r m any lifeg u ard du ti e s
• A dd iti o n al du ties a s assig n ed by the M a n a g e m ent team

Additional Duties & Responsibilities :

• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned

Skills & Qualifications:

• H i g h Scho o l D i p l o m a
• Experien c e in a cust om er s er v i c e po siti o n
• Ex c el, Out l o o k, a n d W o rd e xperie n ce
• Kn o w l ed g e o f cus t o m er s e r v ice p ri n ci p l es a n d p ra c tic e s
• Kn o w l ed g e o f bas i c ad m i n i strati v e du ti e s and o r g a n i z ati o n skills
• Ex c ept i o n al c o mm un ic a ti o n s k ills - v e r b al a n d wri t t e n
• P r o b l em s o l v i n g s k ills

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• S i t t i n g at a tab l e f o r e x t en d ed peri o d s o f t i m e
• A b ility t o w o rk in d if f ere n t en v iro n m e n tal c o nd iti o n s (e. g ., h ea t , c o l d , win d , rai n , hu m i d it y )
• Walki n g t h e p o o l d eck
• A b ility t o lift to 2 0 p o und s
• Setti n g up t a b l e / car r y i n g t o s t o ra g e area

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours may occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs .

Compensation : $ 18 an hour

Disclaimer:

Th e a b o v e i n f o rmat i o n i n t hi s d es c r i pti o n h a s be e n d e s ig n e d t o i n di c a t e t h e ge n e r a l n at u r e a n d l e v e l o f w o r k p e r f o r m e d b y e m p lo y e e s w i t h i n t hi s c l a s s if i cat i o n . I t i s n o t d e s ig n e d t o co nta i n o r b e i nt e r p r e t e d a s a co m p r e h e n s i v e i n v e n to r y o f al l d u t i e s , r e s p o n s i bi l it i e s , a n d q ualif i c at i o n s r e qu i r e d o f e mpl o y ees as s ig n e d t o t h i s j ob . Th i s i s n o t a n al l -i n cl u s i v e jo b d e s c ript i o n ; t h e r e fo r e, m an a g e m e n t h a s t h e r i g h t t o a s s ig n o r r e a s s ig n s c h e du l e s , d ut i e s , a n d r e s p o n s i bi l it i es t o t hi s j o b a t a n y ti m e .

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel View email address on click.appcast.io .

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at View email address on click.appcast.io ; we will respond in accordance with Local Law 144, within 30 days.