Reader Advisor
State of South Carolina - State Library
Reader Advisor – Columbia, SC Under the general supervision of the Director of Talking Book Services, the Reader Advisor provides comprehensive reader advisory and reference services to persons unable to use standard print materials due to blindness or other visual or cognitive impairments. The role also coordinates departmental outreach and education about available services to public libraries, service organizations, agencies, and schools serving eligible individuals. Responsibilities Assist patrons by phone, email, or in person in applying for and setting up service, ordering materials, updating records, and answering service questions; process in‑ and out‑of‑state patron transfers; advise patrons in the selection of books and magazines in special formats. Provide general advice on using playback equipment and specialized apps. Use the Keystone KLAS automated system to maintain patron master files, keep records current, input title requests, search title records, issue reserves, maintain magazine subscription records, and monitor reading records. Serve as Outreach Coordinator and primary presenter for the Talking Book Services outreach program to increase program awareness statewide, scheduling in‑person or remote presentations at schools, libraries, agencies, conferences, expos, fairs, and other community events; travel and occasional night/weekend work may be required. Maintain a database of local and statewide agencies, organizations, and other service providers to eligible SC residents; establish and maintain effective working relationships, keeping contact information up to date. Qualifications Bachelor’s degree in library science, information science, or a related field, or at least three years of professional experience in library systems and operations. Master’s degree in library science from an ALA‑accredited institution; or Two years of experience in library public services with special populations. Experience working with assistive technology in a service setting. Experience presenting to large and small groups. Cataloging experience. Knowledge of library organization, research procedures, and library services. Knowledge of general collection development. Knowledge of books, authors, and genres. General knowledge of library service to the blind and print disabled as provided by the National Library Services (NLS) nationwide network. Valid driver’s license; ability to operate a state vehicle. Benefits Health, Dental, Vision, Life, and Retirement benefits. 15 days of annual leave per year. 15 days of sick leave per year. 13 paid holidays. Team building activities. Work takes place in an office environment. Overnight travel is not expected, but occasional local travel and evening or weekend work may be required. EEO/Affirmative Action Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, pregnancy, sex‑related medical conditions, sexual orientation, gender identity, national origin, disability, or veteran status. #J-18808-Ljbffr State of South Carolina - State Library
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