Senior Principal Inbound Product Manager - Gen AI Analytics

Responsibilities Lead product strategy that sets us up for success as we look to grow to $10B+ in revenue. Communicate product priorities and build consensus. Assume leadership responsibilities as an accountable owner committed to outcome regardless of role or organizational boundaries. Work with multiple teams to guide projects through development and bring high-quality products to life. Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction. Communicate complex problems into easily understood requirements and provide solutions. Develop multi‑mode communications that convey a clear understanding of the needs of different audiences. Lead and promote efforts across different groups of team members, with the ability to influence inside and outside of your team. Qualifications 12+ years of software product management experience. Strong prioritization skills and the discipline to focus on high‑impact activities. Experience defining and capturing product requirements and transforming them into a product roadmap. Deep curiosity about customer needs and a track record of building customer relationships and delivering customer‑centric solutions. Experience driving solution development through big‑picture solution development. Ability to serve as a team lead and coach employees at lower levels. Benefits For positions in California (outside of the Bay Area), we offer a base pay of $163,000 – $285,200, plus equity (when applicable), variable/incentive compensation, and benefits. We also offer health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, a flexible time‑away plan, and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located and may change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact View email address on click.appcast.io for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. #J-18808-Ljbffr 6AM City, LLC