Human Resources Generalist
Customer Operations
Human Resource Generalist
Do you want to foster positive employee relations while ensuring business priorities are met? Spectrum is seeking a Human Resource Generalist to provide comprehensive HR support, balancing employee needs with organizational goals and driving effective leadership. Your expertise will directly enhance workplace fairness and support key talent decisions that shape Spectrum's continued success. Your work will be instrumental in building strong connections and supporting a thriving workplace.
Responsibilities
How You'll Make an Impact
- Administer Spectrum policies consistently and communicate policy or procedure changes across assigned areas
- Advise and counsel employees on workplace conflicts, performance matters and dispute resolution while managing employee relations and investigations
- Oversee leave of absence programs, coordinate accommodations and support safety and workers' compensation processes
- Lead benefits enrollment meetings and deliver employee and supervisor training on policies, benefits and prevention topics
- Maintain accurate HRIS and payroll entries for your client group while conducting audits and ensuring compliance with state and federal requirements
- Support bonus plans, merit processes, and reporting as well as participate in annual budget planning and HR committee initiatives
Working Conditions
- Office environment with some travel
Qualifications
What You'll Bring to Spectrum
Required Qualifications
Education
- Bachelor's degree in human resources, business, related field or equivalent
Experience
- 2+ years of Human Resources Generalist experience
Skills
- Strong verbal and written communication skills with ability to connect at all levels
- Professionalism in handling confidential information and public interactions
- Ability to make decisions, solve problems and work well under pressure
- Proficient in Microsoft Office and general PC skills
- Ability to prioritize, organize and demonstrate initiative
- Familiarity with federal, state and local employment laws and wage and hour regulations
- Understanding of staffing, employment practices and employee relations procedures
- Consultative, coaching and analytical skills
Preferred Qualifications
Education
- Professional human resources certifications such as PHR or SPHR
- Knowledge of telecommunications products and services
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