EPMO Capability Lead

How will this role impact First Command

The EPMO Capability Lead is responsible for defining documenting implementing and continuously improving enterprise portfolio management processes standards and tools. This role serves as the primary owner of assigned EPMO capabilities and works collaboratively with business and functional partners to design practical scalable processes that enable consistent execution across the organization.

The Capability Lead develops and maintains the EPMO process architecture templates methodologies and DIY Kit resources. The role also serves as a coach and advisor to initiative leaders helping teams successfully apply EPMO standards while building organizational capability and self-sufficiency.

This position operates as a facilitator consultant and capability builder who enables effective execution through clear processes practical guidance and continuous improvement.

What will the employee be doing

Process Ownership & Design:

• Lead the definition documentation implementation and continuous improvement of EPMO processes frameworks and standards.
• Partner with stakeholders across business and functional areas to identify process requirements pain points and improvement opportunities.
• Facilitate cross-functional workshops to design validate and gain alignment on future-state processes.
• Establish process governance decision rights inputs outputs controls and success measures.
• Ensure processes align with enterprise strategy portfolio governance risk management and organizational objectives.
• Develop process documentation including workflows procedures roles and responsibilities guidelines and supporting materials.

Template & Standards Management

• Own the development and maintenance of the EPMO template library.
• Create and enhance standard deliverables including charters business cases schedules status reports RAID logs benefits plans governance materials and closeout artifacts.
• Ensure templates are practical intuitive and support consistent execution across the enterprise.
• Establish version control publishing standards and lifecycle management for EPMO artifacts.
• Gather feedback from users and incorporate continuous improvements into templates and standards.

DIY Kit Ownership

• Serve as the owner for the EPMO DIY Kit.
• Maintain guidance documents playbooks job aids examples and reference materials.
• Ensure DIY Kit content remains current relevant and aligned to approved processes and standards.
• Develop new resources to address emerging organizational needs.
• Monitor adoption and effectiveness of DIY Kit resources and implement improvements as needed.
• Provide coaching consulting and advisory support to initiative leaders leveraging the DIY Kit.

Stakeholder Collaboration

• Build strong partnerships with business units technology teams finance risk compliance and organizational change management functions.
• Act as a bridge between process owners practitioners and leadership teams.
• Facilitate consensus among stakeholders on process decisions and prioritization.
• Gather and incorporate stakeholder feedback to improve EPMO products and services.

Continuous Improvement and Capability Development

• Measure adoption quality effectiveness and user satisfaction of EPMO processes and tools.
• Recommend and implement enhancements to methodologies tooling and governance practices.
• Support maturity improvement initiatives across portfolio program and project management disciplines.

Required Qualifications

• Bachelors degree in Business Finance Management Information Technology or a related field.
• 7 years of experience in portfolio program project management process improvement business operations or related disciplines.
• Demonstrated experience developing business processes operating models standards or governance frameworks.
• Experience facilitating cross-functional collaboration and driving organizational alignment.
• Strong written communication and documentation skills.
• Experience creating executive-ready materials templates job aids and process documentation.
• Strong analytical and problem-solving capabilities.

Preferred Qualifications

• PMP PgMP PfMP Lean Six Sigma Prosci or related certification.
• Experience within an EPMO PMO or Business Transformation function.
• Experience designing self-service toolkits knowledge management systems or learning resources.
• Familiarity with portfolio management governance and benefits realization frameworks.
• Experience with PPM and collaboration tools such as Microsoft 365 SharePoint Azure DevOps and portfolio management platforms.

The EPMO Capability Lead will be successful when:

• Enterprise processes are clearly defined documented adopted and consistently applied.
• DIY Kit and template utilization increases across the organization.
• Stakeholders report improved ease of execution and understanding of EPMO expectations.
• Process cycle times quality and compliance improve.

LI-NC1

LI-Hybrid