Lead Field Service Engineer
Cadence Design Systems
- # Lead Field Service EngineerApplylocations: HOME GAtime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: December 31, 2026 (30+ days left to apply)job requisition id: R55159## **At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.****Field Service Engineer – Hardware Emulation Platforms** **Location:** Atlanta, GA **Reports to:** Field Service Manager, San Jose**About the Role**Cadence is seeking a **Field Service Engineer (FSE)** to support our industry-leading **hardware emulation platforms**. In this customer-facing role, you’ll provide hands-on installation, maintenance, and troubleshooting support at customer sites across the U.S. and internationally.You will primarily support the **Atlanta data center**, while also covering additional locations throughout the **Eastern United States**. This role is ideal for a technically strong engineer who enjoys solving complex problems, working with cutting-edge systems, and building trusted customer relationships.**What You’ll Do*** Act as the **primary hardware support contact** for assigned customer sites* Install, configure, and reconfigure new and existing emulation systems* Troubleshoot and repair **hardware, firmware, Linux/Unix, and networking issues*** Proactively identify system risks and implement corrective actions* Coordinate replacement parts and schedule maintenance with customers* Accurately document service activities, issues, and resolutions* Build strong, long-term customer relationships through proactive support* Manage inventory and track hardware assets* Collaborate with Field Service and cross-functional Cadence teams to improve processes and service quality**What You’ll Bring*** **BS degree or equivalent and a minimum of 4 years of experience** OR **MS degree a minimum of 2 years of experience*** Strong written and verbal communication skills* Working knowledge of **Linux/Unix systems*** Proven **hardware and software troubleshooting** experience* Strong documentation and organizational skills* Ability to lift up to **40 lbs*** Valid **U.S. driver’s license and passport*** Willingness to travel **domestically and internationally**, including short-notice service events**Nice to Have*** Board- or system-level **debug and repair experience*** Hands-on experience with **liquid-cooled systems*** Linux shell proficiency (grep, sed, awk, find, etc.)* Scripting experience (Python, Perl, Bash, sh, tcsh, csh)* Networking experience with **routers, switches, and firewalls*** Strong **network troubleshooting** skills**Training:** Comprehensive training will be provided to ensure success in the role.
- J-18808-Ljbffr Cadence Design Systems
Vacancy posted 1 day ago
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