Receptionist On-Call

Receptionist On-Call

Chapel View, a Cassia Community, in Hopkins, MN is hiring an On-Call Receptionist to work at our award-winning campus! In this role, you will greet visitors, answer and route phone calls, help with administrative tasks, and provide exceptional customer service to guests. Our ideal candidate is passionate about working with the elderly, has the ability to multi-task and assist with administrative support, is friendly and professional in all situations, and has availability to pick up weekdays, weekends, and occasional holidays. Position Type: On-Call including potential weekdays, weekends and occasional holiday coverage. Day Hours: 8:30am to 4:30pm Pay Range : $17 - $20.72 / hour depending on experience Location: 615 Minnetonka Mills Road, Hopkins, MN 55343

Receptionist Responsibilities:

• Greet and welcome guests with a positive and helpful attitude.
• Provide excellent customer service at all times.
• Maintain records and reservation requests.
• Answer incoming calls, transfer calls, and take messages.
• Answer guest questions, and direct visitors throughout the facility.
• Provide basic word-processing and data support as needed.
• Help answer basic technology/ computer questions.
• Sort mail and complete other administrative tasks as assigned.
• Complete additional tasks as needed.

Receptionist Qualifications:

• 1+ years of recent receptionist, office support experience required.
• Ability to pass a background check.
• Must be able to use a multi-line phone system.
• Proficient in Microsoft Suite (Word, Excel, Outlook, etc).
• Experience working in a healthcare setting a plus.
• Excellent customer service skills.

Cassia On-Call Benefits:

• Competitive Pay with experience-based raises
• ESST - Earned Sick and Safe Time
• Conveniently located on the bus line near local shops and restaurants.
• Staff appreciation events & management supported work environment

About Us: Chapel View, a 100-bed care center, offers Short-Term Rehab, Skilled Nursing, and Hospice Care services. We have a diverse staff and supportive leadership team. We also have a close relationship with the local community. We are proud to have received the 2025 Customer Experience Award in personal care, dining service, and overall customer experience. We were recently named by Newsweek as the #4 Nursing Home in Minnesota for communities with 100-150 beds. Also, our Administrator, Sam Pahl, earned the 2025 Rising Star Award for his leadership, impact and commitment to senior care. Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. As a Cassia community, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website.