Salesforce Innovation Center Analyst

The Experience The Salesforce Innovation Center (SIC) team creates world-class executive briefing experiences for Salesforce's most strategic customers, and the SIC Analyst is at the heart of making those moments happen. In this hybrid role, you will partner with a SIC Strategist to deliver polished, seamless Strategic Engagements while independently owning the full lifecycle of Experience-Only Meetings – from intake to scheduling through day-of execution and follow-up. You will report to the Senior Director of SIC, AMER, and collaborate cross-functionally with partner teams across the business. This role requires three days in office each week. What You'll Actually Be Doing Coordinate all experiential and logistical elements for assigned Strategic Engagements – including scheduling, catering, room setup, and day-of operations – ensuring every in-center experience reflects Salesforce's brand standards. Own the end-to-end delivery of Experience-Only Meetings, including intake, agenda preparation, speaker coordination, and post-meeting follow-up communications. Serve as the on-site point of contact for experience operations, proactively anticipating and resolving day-of needs in partnership with the SIC Strategist. Track program metrics, contribute to team process improvements, and collaborate with internal partner teams to support broader SIC operations. You're Our Person If… You bring 2 to 4 years of experience in event coordination, executive programs, customer-facing roles, or operations. You have strong written and verbal communication skills with a polished, professional presence. You are highly organized, detail-oriented, and able to manage multiple concurrent workstreams in a fast-moving environment. You are committed to delivering exceptional customer experiences and thrive in a collaborative, cross-functional environment. Even Better If… You have knowledge of Salesforce's platform and product portfolio. You have experience in a customer briefing center, executive engagement program, or similar environment. You are familiar with AI-enabled productivity tools (e.g., Agentforce, ChatGPT, Copilot) or interested in building AI-enabled workflows. You have familiarity with sales processes and go-to-market strategy. Accommodations If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form. Posting Statement Salesforce is an equal-opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We assess candidates on merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. The policy applies to recruiting, hiring, hiring decisions, compensation, benefits, promotion, training … In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $75,000 – $113,500 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $90,200 – $124,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. #J-18808-Ljbffr salesforce.com, inc.