Mortgage Loan Officer (Cleveland, OH)

Mortgage Loan Officer

Are you a driven self-starter with a passion for sales? If so, we have an exciting career opportunity for you! Join our dynamic team at Rocket Mortgage and take your career to new heights. Sales experience is not required.

At Rocket Mortgage, we're not just a company, we're a community of passionate professionals dedicated to making homeownership dreams a reality. As a Mortgage Loan Officer, you'll play a crucial role in guiding clients through the mortgage process. Whether they're purchasing a home or refinancing, you'll be there every step of the way. Come be a part of something bigger!

About the role

• Promote the significant advantages of working with Rocket Mortgage.
• Build rapport with clients to ensure we are identifying the solution that meets their needs.
• Guide clients in obtaining mortgages by answering their questions, collecting necessary documents and verifying information.
• Advise on the home buying or refinance process, providing exceptional client service along the way.
• Respond to potential inquiries from company-generated prospects.
• Achieve or exceed sales goals and objectives.

About you

• Sales Aptitude: Your ability to identify and pursue sales opportunities effectively will help you build a solid foundation. Sales experience is not required!
• Dedication To Learning: We'll provide ongoing sales and industry training to help you succeed.
• Communication Skills: Your ability to build rapport and trust with clients is key.
• Empathy: A willingness and capacity to connect with your clients will set you apart.
• Adaptability: Resiliency and an openness to adapting to industry changes are required.

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back.

Rocket Mortgage was founded in 1985. Today, we're a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We're known as experts in the mortgage industry, but we're also innovators we strive to create the best experiences for our clients from beginning to end. And we're not your typical employer. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. The compensation for this position is $20.00-$20.00. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.