Intake Coordinator

Intake Coordinator

We are seeking a warm, organized, and detail-oriented Spanish-speaking Intake Coordinator to join a care management program serving Long Island. In this role, you'll help individuals and families navigate services, insurance requirements, referrals, and enrollment.

During your initial months, you'll also serve as a Care Manager, conducting monthly home visits and providing ongoing support to members and families.

Responsibilities

• Coordinate the intake process, including reviewing referrals, assessing eligibility, and supporting enrollment
• Conduct monthly home visits and provide care management support
• Work with families, healthcare providers, therapists, community organizations, and Medicaid Managed Care Plans
• Conduct assessments and develop individualized care plans
• Maintain accurate, timely documentation
• Follow applicable New York State Department of Health, Health Home, and regulatory requirements
• Attend weekly virtual trainings, team meetings, and program updates
• Help maintain a current directory of services, providers, and community resources to support appropriate referrals

Qualifications

• Bachelor's degree required
• Spanish bilingual skills required
• Strong organizational, communication, and computer skills
• Detail-oriented, dependable, and able to work independently and as part of a team
• Comfortable communicating with families and working through paperwork
• Strong problem-solving skills and a proactive approach
• Experience in healthcare, social services, psychology, case management, government programs, or insurance is a plus

What We Offer

• Full benefits package
• Generous paid holidays
• Supportive team and training on systems and requirements
• Opportunities for growth
• Meaningful work helping individuals and families access services

Location: Hempstead, New York