Service Technician
$70k - $110kFawley Overhead Door
Job Description
Job Description
As a Field Service Technician, you play a crucial role in ensuring the functionality and reliability of equipment in various settings. You diagnose issues, perform repairs, and conduct regular maintenance to keep systems running smoothly. This role requires a hands-on approach, where you often work directly in the field, tackling challenges head-on and providing solutions on-site. Your ability to adapt to different environments and troubleshoot effectively is key to success in this position. Compensation:
$70,000 - $110,000 yearly
Responsibilities:- Resolve customer concerns by effectively explaining service procedures
- Observe safety procedures to ensure compliance and mitigate risks
- Identify and fix equipment problems to maintain peak performance and ensure customer satisfaction
- Manage team schedules to ensure timely completion of service calls
- Spot process improvement opportunities and propose solutions to boost service quality
- Ability to navigate software and systems relevant to the industry
- Possess a valid driver's license with a clean record
- Adept at independently managing responsibilities and using time wisely
- Adept at troubleshooting and articulating ideas
- Minimum of three years in field service roles
Fawley Overhead Door is a leading garage door company in Southwest Michigan, providing quality residential and commercial overhead door services. For over 44 years, our niche has been garage doors! Since the company’s beginning, we have:
Dedicated our service to customer satisfaction
Considered people’s time, money, and property
Created 5-star experiences
Served the Southwest Michigan area with stellar garage door services
Benefits Package Includes:
Group Health, Dental, & Vision - starts on the first day
Pet Insurance
Accident Insurance
Life Insurance
PTO front-loaded after 90 days
401(k) enrollment after 6 months (Up to 4% employer match)
Company Perks:
Weekly Paychecks
Quarterly Profit Sharing (Bonus Checks)
Chaplain Services
Gym Stipend (up to $50)
Vacancy posted 3 days ago
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