Domestic Agent II

Domestic Agent II

The Domestic Agent II supports the coordination and execution of domestic air and ground freight shipments while providing reliable service to both internal and external customers. This role is responsible for handling day-to-day shipment activities, including quoting, routing, tracking, and documentation, with a strong focus on accuracy and timely communication. The Domestic Agent II works closely with carriers, vendors, and customers to ensure shipments move efficiently and issues are resolved promptly.

Responsibilities include:

• Quoting, tracking and tracing domestic freight shipments moving via air/ground on a daily basis. Track overhead shipments daily and route accordingly
• Route freight shipments across multiple transportation modes and services based upon client requests
• Proactively communicate with clients regarding status of freight
• Communicate with vendors/suppliers regarding shipment dispatch, routing and rates
• Manage daily on-time and defect codes, carrier re-weights and insure all masters rated
• Assist local sales and domestic offices with air/ground freight issues
• Assist in compiling customer specific key performance indicator (KPI) reports on a weekly/monthly basis as needed
• Ensure paperwork, labeling and scanning for accuracy
• Understand the requirements/expectations of handling shipments of consequence NFO, high-value, date/time specific, etc.
• Responsible for processing monthly inventory
• Network with corresponding departments to ensure files are billed and posted prior to end of month
• Continuous learning through required compliance training and certifications of software and/or regulations.
• Performs other duties as assigned
• Complies with all policies and standards
• The wage range for this position is $29.70-$41.90 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Qualifications:

Education High School Diploma or GED (required) Some College/Associate's Degree or equivalent () Experience 3+ years Freight Forwarding experience (required) 5+ years (preferred) 1+ years Intermediate knowledge of IATA and TSA regulations. (required) and 1+ years SAP and AS400 experience (preferred) Knowledge, Skills, and Abilities Microsoft Office Basic knowledge of IATA and TSA regulations Must be able to work in a deadline driven and fast-paced, high volume work environment Must have excellent organizational skills and be detail oriented Must have the ability to be a team player and support teammates Must have the ability to work independently Licenses and Certifications Dangerous Goods Certification Upon Hire (preferred)

About AIT Worldwide:

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and railon time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at View phone number on click.appcast.io.